Customer Experience Sales Officer

4 months ago

Douglas, United Kingdom Isle of Man Government Full time

**About the role and our team**

Join us as an IT Hardware and Software Sales Officer within our Government Technology Services’ Customer Experience Team

In this busy role, you will have responsibility for managing Sales requests, orders and charges, managing our customer facing catalogue of services and working closely with the other members of the Customer Experience teams.

You will also work closely with other areas of GTS and our partners to maintain the provision of quality services to our customers.

GTS offer a hybrid working approach with part of your work week based in the office and part working from home, where desired.

**What can this role offer me?**

If working flexibly is important to you, you’ll be happy to know we operate a flexi-time system making it easier to reclaim any additional hours worked and to fit your other commitments around your work life.

You can also take advantage of the excellent opportunities we provide for personal and professional development. This includes access to all the great courses the Isle of Man Government offer through LEAD, our Learning, Education and Development Service.

We are part of the Activ8 Scheme which aims to deliver and co-ordinate a wide range of inclusive physical activities across the Island for all abilities, helping participants improve their overall health, fitness, wellbeing and reach personal targets. Session costs are discounted and a loyalty scheme is in place to further support those taking part.

To find out more about the benefits you can enjoy by working with us click here.

**How to find out more and apply**

For more information please see the attached job description and person specification, alternatively contact Stacey Lacey on 01624 642408.

**Additional information**

Please note a basic police check is required for this post,** **which the Department will cover the cost of for you. Please note if you have lived for more than 6 months outside of the UK in the last 5 years, you will be required to obtain a Letter of Good Standing from the appropriate authorities in the relevant locations, please read the guidance about how to obtain this letter.

A relocation package and interview expenses are not available for this role.

**We support flexible working and equality, diversity and inclusion in our recruitment**

The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.

Find out more about where a career in the Isle of Man Public Service could take you at **hr.gov.im/careers

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