Repairs Contracts Administrator
5 months ago
**Job Title**: Repairs Contracts Administrator
**Company**: M&J Group (Construction & Roofing) Ltd
**Location**: Bedford, UK
**About Us**:
M&J Group is a renowned specialist Roofing & Construction Company with a rich history spanning 50 years. Our expertise is divided into three main divisions: Flat Roofing, Pitched Roofing, and Construction. We are seeking a dedicated Roofing Repairs Contracts Administrator to facilitate the coordination of tenant repairs and general maintenance tasks.
**Role Overview**:
**Office Hours**:
Monday to Friday, 8 am - 5 pm (1-hour lunch break).
**Key Responsibilities**:
- Provide exceptional customer service to our client and in turn residents and tenants.
- Arrange and schedule maintenance/repair works with our client and/or residents/tenants.
- Handle resident queries and offer general support for maintenance issues.
- Adjust appointments as needed, prioritising emergency repair requests.
- Close jobs for invoicing and log current jobs into the company database.
- Update job information as changes occur.
- Order necessary equipment for maintenance tasks.
- Perform general office duties, including photocopying, data input, filing, and archiving.
**Required Experience & Skills**:
- **Communication**: Strong telephone communication skills and excellent customer service abilities.
- **Experience**: Previous Repairs/Maintenance administrative experience is essential.
- **Location**: Must be able to commute to Bedford daily.
- **Skills**: Highly organised, proactive, and capable of multitasking. Proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
**Reporting Structure**:
- This role reports to the Senior Project Manager.
**What We Offer**:
- **Salary**: £24,000 - £30,000 (dependent on experience)
- **Annual Profit-Related Bonus**:
- **Holidays**: 24 days + Bank Holidays
- **Pension**
**Benefits**:
- Access to an on-site gym
- Company events
- Team building budget
- Mileage reimbursement for site visits
**Job Types**:
Full-time, Permanent
**Pay**: £24,000 - £30,000 per year
Pay: £24,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: Repairs Contracts Administrator
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