Case Manager
3 days ago
Age UK Northumberland are looking for an experienced **Case Manager** who shares our commitment to providing the best possible care.
**Case Manager**
**Northumberland, NE63 9JZ**
**37.5 hours per week (some evenings and weekends)**
**Salary Dependent on Skills and Experience**
**Office and Community Based**
**Please Note: Applicants must be eligible to work in the UK**
Age UK Northumberland is an independent charity providing home care and a range of services to older people within the community. We are an organisation with over 300 members of staff and every year recruit caring, trustworthy, responsible and big-heartedpeople.
We now have an opportunity for a **Case Manager** to join our supportive Home Care Team.
**About the Role**:
The Case Manager role plays a pivotal part in the co-ordination and supervision of all Support Workers and takes full accountability for the complete service user care cycle.
**Along with the Home Care Management Team you will advance the primary objectives of Home Care Service**:
- **Quality**: To provide the right care (as per CSP1), by the right Support Worker (with the right skills and acceptable to the client), at the right time - every time.
- **Affordability**: Matching the Support Worker and the Route to minimise travel time, ensuring the duration of the call matches the scope of work in the CSP1 (not just the time allowed) and promoting prompt and accurate administration to facilitateseamless payroll and invoicing.
- **Stability**: Promoting stable hours for support workers, a stable set of carers for our clients, stable routes and rotas (once optimised) and ensuring Support Workers consistently deliver against the Quality and Affordability objectives.
- **Flexibility**: Within the constraints of the objectives above, promoting a "can do" attitude amongst Support Workers and colleagues alike.
**Hours**
This is a full time role, working the following shifts on a rota:
- 6am - 2pm
- 9am - 5pm
- 2pm - 10pm
Please note you may be required to work every third weekend.
**About You**:
- Experience of managing and developing a team.
- Excellent written and verbal communication skills.
- Commitment to going the extra mile to provide the best care.
- Organised, with excellent time management skills and attention to detail.
**Working Hours**: 37.5 hours per week, business-led with evening and weekend working required.
**You must be eligible to work in the UK.**
Other suitable skills and experience includes: Community Care Manager, Community Care Worker, Case Worker Jobs Northumberland, Health and Social Care Jobs Northumberland, Support Worker Manager, Quality Care Manager.
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