Itam Solution Consultant

3 weeks ago

Barnsley, United Kingdom SHI International Corp. Full time

Job Summary:
The ITAM Solutions Consultant’s (SC) is responsible for developing ITAM-related sales opportunities within the allocated sales territory, or customer accounts. ITAM services and deliverables are not all direct revenue-generating, the terms “customer” and “prospect” are expanded to include both revenue and non-revenue generating ITAM activities.

The ITAM Solutions Consultant will be a point-of-contact for prospective customers of ITAM services and tools. The SC will prospect, develop, and proactively drive new sales opportunities and support marketing activities for ITAM services and will manage the “pipeline” of prospective customers to assure full utilization of resources and continual expansion of the customer base. The SC will coordinate with other SHI sales personnel to manage ongoing customer relations as they relate to deliverables to assure the customer’s expectations are reasonable, that deliverables are within the capabilities of the organisation, and that ongoing relations with the customer are continually expanding and improving. The SC is also the key owner of customer engagements to assure delivery of services to the customer’s expectations and satisfaction.

The ITAM Solutions Consultant will ideally be experienced in selling and promoting ITAM, SAM, Consultancy or Services and can be based either from our Somerset NJ, Austin TX, Los Angeles CA, San Francisco CA, Milton Keynes UK, Paris France offices, or Nationwide from a home office; however, it is expected that this role will require frequent travel both nationally and internationally (50%).

About Us:

- SHI UK has been established for over 20 years, growing from a small satellite office to now our EMEA headquarters, with the support from our International partners and colleagues. We offer the opportunity to progress and develop a career within the IT Industry while working in a diverse, fun environment containing a range of departments and specialisms.

With our organic growth and stability within the EMEA market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.

SHI provide innovative solutions and world-class support, as standard, from over 30 offices throughout the U.S., the U.K, Republic of Ireland, Canada, France, Australia, Netherlands, Hong Kong and Singapore.

**Responsibilities**:
The ITAM Solutions Consultant will:

- Actively promote the sale and adoption of all ITAM Services including but not limited to Managed, Baseline, Hardware, Process, and Consultancy Services within both the SHI sales team and direct with SHI customers.
- Work as part of the ITAM sales team provide sales support to the ITAM Solutions Specialists, working as a team to ensure a positive customer experience and sales outcome.
- Support the allocated sales region/territory/accounts to promote and develop the adoption of ITAM services and ISVP partners.
- Actively promote the sale and adoption of SHI approved ITAM Select Vendor Program (ISVP) tools within both the SHI sales team and direct with SHI customers.
- Own the financial number for the allocated sales territory or accounts, it is a requirement to meet or exceed all financial and management targets.
- Engage and work proactively with ITAM Customer Success to ensure smooth handover of customers as well as supporting the ongoing relationship with our customers.
- Pursue and manage customer/prospect opportunities by working with the respective SHI Sales representatives.
- Work with SHI customers and prospects to present and promote ITAM Services and tool opportunities through conference calls, on-line meetings, and face-to-face customer presentations:

- Create customer proposals and statements of work for ITAM services.
- Complete responses to RFIs/RFPs/RFQs for ITAM services.
- Create sales tools and customer-facing documents for postings to MySHI and other internal communication vehicles.
- Travel for customer facing, department, vendor meetings and ITAM educational seminars or events.
- Create and manage multi-year sales plans to ensure that all personal and business targets are met or exceeded.
- Report Pipeline on a specified cadence to the Director - ITAM Sales, accurately forecast future sales and forming sales plans to adapt to constant shifts in the marketplace.
- Interface with pre-approved and selected ITAM Select Vendor Partners to promote and support their ITAM services and initiatives.
- Stay current on all changes/updates to product entitlements that could affect ITAM/SAM services; this includes but is not limited to collaborating with the SHI Licensing department, direct communication with vendors/manufacturers, participating in license and ITAM online communities
- Support all ITAM marketing events and campaigns providing reports and feedba

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