Clinic Receptionist

2 weeks ago


StokeonTrent, United Kingdom Staffordshire Skin & Laser Clinic Full time

A wonderful opportunity has arisen to join one of Staffordshire’s leading skin and laser clinics. We are seeking an exceptional Receptionist with excellent communication and customer service skills. Experience within the industry will be advantageous.

At Staffordshire Skin & Laser Clinic we provide the highest of standards within the aesthetics industry, and offer only the very best, results driven, medical grade equipment and treatments to enable us to meet our customers goals and expectations.

The role of the receptionist in our clinic is essential in ensuring our customers are greeted professionally and provided with optimal customer care.

Key Roles & Responsibilities:

- Greet patients
- To liaise with new and existing patients to identify their needs
- Maintain and manage patient records
- Move patients through appointments as scheduled
- Provide treatment information to clients
- Answer incoming calls and deal with enquiries
- Schedule patient appointments
- Collect payment and ensure invoices are raised at point of sale
- Complete other clerical duties as assigned
- Provide general administration assistance to all practitioners, Clinic Manager and Director
- Safeguard patient privacy and confidentiality
- Complete necessary mandatory training
- Take an active role in the promotion and retail of products and treatments sold within the clinic
- Full training will be provided although experience will be an advantage

**Working Hours**
- _Tuesday 12:00 - 20:00_
- _Wednesday 09:00 - 17:00_
- _Thursday 12:00 - 20:00_
- _Friday 09:00 - 17:00_
- _Every Saturday 09:00 - 17:00_

**Job Type**: Permanent

**Salary**: £10.50 - £12.50 Dependant on experience

**Salary**: £10.50-£12.50 per hour

Work Location: One location

Application deadline: 18/04/2023


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