Customer Service Assistant
3 months ago
**Role Overview**
Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a **Customer Service Assistant.** The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking.
This is an exciting time to join the company and ideally suited for someone looking to grow within a successful and fast growing digital sales business. Working with a great team, you will be someone who enjoys being in a fast paced retail environment, working collaboratively in a professional team.
**Role Purpose**
To support the customer service operation, ensuring effective customer support and delivering outstanding service.
**Responsibilities**:
- Deliver outstanding customer service
- Ensure aftercare queries are handled effectively, delivering prompt resolutions and a satisfactory outcome for both customers and the company
- Ensure effective order management, including organising and liaising with couriers
- Maintain a good level of product knowledge
- Provide management for administration tasks associated with customer service
- Provide a high level of accuracy and attention to detail across all performed tasks
- Effectively respond to relevant requests in a timely manner to support all colleagues
**Key Skills & Experience**:
- At least 2 years relevant experience, preferably in a retail environment
- Ability to work independently and within agreed timeframe for each task
- Collaborative style, continually willing to support colleagues throughout the business
- Highly numeric with good knowledge of Microsoft Office products, especially Excel, and core ERP systems
- Excellent attention to detail with a strong work ethic and sense of personal accountability
- Ability to operate in a fast paced commercial environment, working with multiple tasks and priorities
- Good communication skills with the ability to clearly express information with others
- Be enthusiastic, friendly and motivated at all times
**Salary**:
**About Us**
Reliant have over 60 years’ experience in supplying the latest home electrical equipment at great prices to retail customers throughout the UK and are proud to do so with first-class customer service.
As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we also deliver, install and support customers with product knowledge throughout the customer journey.
We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Application question(s):
- Do you live in the UK?
**Experience**:
- Call Centre: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
-
Customer Service Assistant
4 months ago
Blackpool, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Thornton-Cleveleys FY5 1LZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
3 months ago
Blackpool, United Kingdom Compass Group Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 16 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...
-
Customer Service Assistant
4 months ago
Blackpool, United Kingdom Compass Group Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 16 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...
-
Customer Service Assistant
3 months ago
Blackpool, United Kingdom SEA LIFE Full timeWhat you'll bring to the team: We’re currently on the lookout for Customer Service Assistants, who are looking for a seasonal job that’s full of FUN! A job with Merlin Entertainments in Blackpool isn’t like a job anywhere else. From dizzy heights at the Blackpool Tower Eye to Dungeon frights, from the famous Ballroom and Circus to the jaw-some depths...
-
Customer Service Assistant
4 months ago
Blackpool, United Kingdom SEA LIFE Full timeRoles & Responsibilities: We’re currently on the lookout for Customer Service Assistants, who are looking for a seasonal job that’s full of FUN! A job with Merlin Entertainments in Blackpool isn’t like a job anywhere else. From dizzy heights at the Blackpool Tower Eye to Dungeon frights, from the famous Ballroom and Circus to the jaw-some depths of...
-
Customer Service Assistant
3 months ago
Blackpool, United Kingdom Compass Group Full time**What you'll be doing**: We're looking for an Asda Cafe Customer Services Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Customer Services Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment. You'll get...
-
Customer Service Specialist
19 hours ago
Blackpool, Blackpool, United Kingdom beBee Professionals Full time £18,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Blackpool, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
-
Customer Service Specialist
22 hours ago
Blackpool, Blackpool, United Kingdom beBee Professionals Full time £18,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Blackpool, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
-
Cashier/customer Service
3 months ago
Blackpool, United Kingdom Crown Leisure Ltd Full timeCashier / Customer Service Assistant **Responsibilities**: - Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner. - Operating cash transactions accurately. - Checking ID (Age Verification) - Monitoring and looking after guests in an Adult Gaming Centre. - Answer customer inquiries and resolve any...
-
Customer Service Advisor
3 months ago
Blackpool, United Kingdom Scanlite Visual Communications Full time**Duties**: - Assist customers with inquiries, account issues, and product information - Resolve customer complaints and ensure customer satisfaction - Collaborate with other departments to address customer needs and resolve issues - Stay up-to-date on product knowledge and industry trends to effectively assist customers - Providing an excellent aftercare...
-
Customer Service Supervisor
4 months ago
Blackpool, United Kingdom Clarify Consultancy Ltd Full timeDue to continuing expansion our client, a national service company, is actively seeking a flexible and reliable Customer Service Supervisor to support the sales team and maintain the daily running of the sales office. Reporting directly to the Sales Manager, responsibilities will include: - Overseeing and assessing customer service staff activities and...
-
Customer Service Representative
3 weeks ago
Blackpool, Blackpool, United Kingdom Wickes Building Supplies Limited Full timeAbout UsWickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We are committed to providing our customers with an exceptional shopping experience and a wide range of products to help them achieve their DIY and home improvement goals.The RoleWe are seeking a highly motivated and customer-focused individual...
-
Customer Service Representative
3 weeks ago
Blackpool, Blackpool, United Kingdom Wickes Building Supplies Limited Full timeAbout UsWickes Building Supplies Limited is a leading retailer of building materials and home improvement products. We are committed to providing our customers with an exceptional shopping experience and a wide range of products to help them achieve their DIY and home improvement goals.The RoleWe are seeking a highly motivated and customer-focused individual...
-
Customer Service Representative
3 weeks ago
Blackpool, Blackpool, United Kingdom Lidl Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service, responding to customer queries and...
-
Customer Service Representative
3 weeks ago
Blackpool, Blackpool, United Kingdom Lidl Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.Key Responsibilities:Provide excellent customer service, responding to customer queries and...
-
Customer Assistant
3 months ago
Blackpool, United Kingdom McColl's Retail Group Full time**Customer Assistant** **We’re currently looking for enthusiastic and engaging people to join our Store team.** Here at McColl’s, we pride ourselves on being the second largest multiple convenience operator in the UK. Our continued success depends entirely on the dedication of our store teams. With an exciting acquisition program and our continued...
-
Customer Service Representative
5 days ago
Blackpool, Blackpool, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Advisor in our Argos store. As a key member of our team, you will be responsible for providing excellent customer service and ensuring that our customers receive a seamless shopping experience.Key ResponsibilitiesProviding exceptional customer service and...
-
Customer Service Representative
5 days ago
Blackpool, Blackpool, United Kingdom Sainsbury's Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Customer Advisor in our Argos store. As a key member of our team, you will be responsible for providing excellent customer service and ensuring that our customers receive a seamless shopping experience.Key ResponsibilitiesProviding exceptional customer service and...
-
Customer Service Representative
6 days ago
Blackpool, Blackpool, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a talented and enthusiastic Team Member to join our Mecca Bingo team in Blackpool. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.Key ResponsibilitiesAs a Team Member, you will be responsible for:Providing outstanding...
-
Customer Service Representative
6 days ago
Blackpool, Blackpool, United Kingdom Mecca Bingo Full timeAbout the RoleWe are seeking a talented and enthusiastic Team Member to join our Mecca Bingo team in Blackpool. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.Key ResponsibilitiesAs a Team Member, you will be responsible for:Providing outstanding...