Customer Service Assistant
5 months ago
**Role Overview**
Due to the continued growth of our retail business, we are looking to expand our customer service team and are looking for a **Customer Service Assistant.** The role is full-time and based in our head office, just off the M55 near Blackpool, with easy access and free parking.
This is an exciting time to join the company and ideally suited for someone looking to grow within a successful and fast growing digital sales business. Working with a great team, you will be someone who enjoys being in a fast paced retail environment, working collaboratively in a professional team.
**Role Purpose**
To support the customer service operation, ensuring effective customer support and delivering outstanding service.
**Responsibilities**:
- Deliver outstanding customer service
- Ensure aftercare queries are handled effectively, delivering prompt resolutions and a satisfactory outcome for both customers and the company
- Ensure effective order management, including organising and liaising with couriers
- Maintain a good level of product knowledge
- Provide management for administration tasks associated with customer service
- Provide a high level of accuracy and attention to detail across all performed tasks
- Effectively respond to relevant requests in a timely manner to support all colleagues
**Key Skills & Experience**:
- At least 2 years relevant experience, preferably in a retail environment
- Ability to work independently and within agreed timeframe for each task
- Collaborative style, continually willing to support colleagues throughout the business
- Highly numeric with good knowledge of Microsoft Office products, especially Excel, and core ERP systems
- Excellent attention to detail with a strong work ethic and sense of personal accountability
- Ability to operate in a fast paced commercial environment, working with multiple tasks and priorities
- Good communication skills with the ability to clearly express information with others
- Be enthusiastic, friendly and motivated at all times
**Salary**:
**About Us**
Reliant have over 60 years’ experience in supplying the latest home electrical equipment at great prices to retail customers throughout the UK and are proud to do so with first-class customer service.
As one of the UK’s leading retailers in our sector, we have a rich history of delivering excellence. But we don’t just sell products, we also deliver, install and support customers with product knowledge throughout the customer journey.
We're committed to bringing customers the widest choice of top brand electricals available via our online digital channels and showrooms. We pride ourselves on delivering excellent customer service and are dedicated to looking after our customers. Our team of friendly and knowledgeable advisors work hard to make every customer feel valued and are always on-hand to answer any enquiry.
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
Application question(s):
- Do you live in the UK?
**Experience**:
- Call Centre: 2 years (required)
- Customer service: 2 years (required)
Work Location: In person
-
Customer Service Assistant
6 months ago
Blackpool, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Thornton-Cleveleys FY5 1LZ **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
5 months ago
Blackpool, United Kingdom Compass Group Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 16 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...
-
Customer Service Assistant
6 months ago
Blackpool, United Kingdom Compass Group Full timeAre you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a part time basis, contracted to 16 hours per week. As a Customer Service Assistant, you will contribute to a passionate and...
-
Customer Service Assistant
5 months ago
Blackpool, United Kingdom SEA LIFE Full timeWhat you'll bring to the team: We’re currently on the lookout for Customer Service Assistants, who are looking for a seasonal job that’s full of FUN! A job with Merlin Entertainments in Blackpool isn’t like a job anywhere else. From dizzy heights at the Blackpool Tower Eye to Dungeon frights, from the famous Ballroom and Circus to the jaw-some depths...
-
Customer Service Assistant
6 months ago
Blackpool, United Kingdom SEA LIFE Full timeRoles & Responsibilities: We’re currently on the lookout for Customer Service Assistants, who are looking for a seasonal job that’s full of FUN! A job with Merlin Entertainments in Blackpool isn’t like a job anywhere else. From dizzy heights at the Blackpool Tower Eye to Dungeon frights, from the famous Ballroom and Circus to the jaw-some depths of...
-
Customer Service Specialist
2 months ago
Blackpool, Blackpool, United Kingdom beBee Professionals Full time £18,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Blackpool, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...
-
Cashier/customer Service
5 months ago
Blackpool, United Kingdom Crown Leisure Ltd Full timeCashier / Customer Service Assistant **Responsibilities**: - Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner. - Operating cash transactions accurately. - Checking ID (Age Verification) - Monitoring and looking after guests in an Adult Gaming Centre. - Answer customer inquiries and resolve any...
-
Customer Service Advisor
5 months ago
Blackpool, United Kingdom Scanlite Visual Communications Full time**Duties**: - Assist customers with inquiries, account issues, and product information - Resolve customer complaints and ensure customer satisfaction - Collaborate with other departments to address customer needs and resolve issues - Stay up-to-date on product knowledge and industry trends to effectively assist customers - Providing an excellent aftercare...
-
Customer Service Supervisor
6 months ago
Blackpool, United Kingdom Clarify Consultancy Ltd Full timeDue to continuing expansion our client, a national service company, is actively seeking a flexible and reliable Customer Service Supervisor to support the sales team and maintain the daily running of the sales office. Reporting directly to the Sales Manager, responsibilities will include: - Overseeing and assessing customer service staff activities and...
-
Customer Service Representative
4 weeks ago
Blackpool, Blackpool, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.Key...
-
Customer Service Associate
4 weeks ago
Blackpool, Blackpool, United Kingdom beBee Professionals Full time £18,000 - £25,000We are looking for a Customer Service Associate to provide outstanding customer service and support the store's operations in Blackpool, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation and...
-
Customer Service Representative
5 days ago
Blackpool, Blackpool, United Kingdom Lidl in Deutschland Full timeLidl in Deutschland is seeking a Customer Assistant to join our team.">We offer a competitive hourly pay rate of £12.40 - £13.00, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights.About the Role:As a Lidl Customer Assistant, you will be the face of our store, providing excellent customer service and ensuring that every...
-
Customer Service Assistant
6 months ago
Blackpool, United Kingdom HB Leisure Full time**HB Leisure **is the leading attraction partner for skill games and amusements around the world **operating in over 100 theme parks across 25 countries**. We like to do things differently here at **HB Leisure**, we don't just open doors to a career in the **leisure industry**, and we also offer the **opportunity to travel the globe**! If a desk isn’t...
-
Customer Service Representative
1 month ago
Blackpool, Blackpool, United Kingdom Lidl in Deutschland Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.Key ResponsibilitiesProvide excellent customer service,...
-
Customer Service Representative
3 weeks ago
Blackpool, Blackpool, United Kingdom Lidl in Deutschland Full timeAbout the RoleLidl is looking for a Customer Assistant to join their team in Deutschland.As a Customer Assistant, you will be the face of Lidl, providing excellent customer service and ensuring that every customer receives a warm and welcoming experience.You will be responsible for maintaining a clean and tidy store, restocking shelves, and working closely...
-
Customer Service Representative
5 months ago
Blackpool, United Kingdom greenbean RPO Full timeAre you a customer-oriented individual with a knack for problem-solving? Are you seeking a temporary opportunity to gain valuable experience in the financial services industry? We are currently looking for a Customer Service Advisor to join our team. This is an excellent chance to work in a fast-paced environment, assisting our valued customers with their...
-
Customer Service Representative
5 months ago
Blackpool, United Kingdom greenbean RPO Full timeAre you a customer-oriented individual with a knack for problem-solving? Are you seeking a temporary opportunity to gain valuable experience in the financial services industry? We are currently looking for a Customer Service Advisor to join our team. This is an excellent chance to work in a fast-paced environment, assisting our valued customers with their...
-
Customer Service Representative
4 weeks ago
Blackpool, Blackpool, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in Blackpool, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and...
-
Sales and Customer Service
6 months ago
Blackpool, United Kingdom Blackpool Resort Full time**Duties**: - Provide accurate information about products, services, and company policies - Assist customers with placing reservations - Efficiently manage our availability and rates within our booking system - Collaborate with other departments to ensure prompt resolution of customer issues - Identify opportunities to upsell or cross-sell products or...
-
Customer Service Representative
1 month ago
Blackpool, Blackpool, United Kingdom beBee Professionals Full time £18,000 - £25,000At beBee Professionals, we are seeking a skilled and customer-focused Sales and Service Specialist to join our retail team in Blackpool, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide exceptional customer service,...