Customer Service Assistant
1 day ago
**Customer Service Assistant**
Madame Tussauds Blackpool, 87-89 Promenade
Blackpool, LANCASHIRE, FY1 4BJ
United Kingdom
***
Are you looking for a part-time job that’s full of FUN? Our talent agents are scouting for the latest stars to join our outstanding cast, and we’re currently looking for Customer Service Assistants.
Working here feels pretty outstanding and our customer service team are fizzing with fun and a vital ingredient in the guest experience Therefore, we’re looking for someone who strives for the best and is guest focused.
**What you need**
- You'll have loads of experience working in a customer facing environment
- Friendly and hardworking with a "can do" demeanour
- Excellent communicator who loves to interact with people of all ages
- Fun, multifaceted, and friendly personality
- Excellent communication, listening, and motivational skills
You’ll be the first point of contact for our guests during their visit with us. You could find yourself controlling queue lines or answering any questions guests may have. You could also be ensuring the smooth running of our Wax Hands experience or even work in the famous Rovers Return pub behind the bar. If working within the retail shop you could be making sure the shop is always fully stocked and looking presentable. Having the confidence to encourage guests to stock up on Madame Tussauds related goodies.
Whichever department you find yourself in, you will be helping guests at any point throughout the attraction, ensuring they have the best immersive, interactive, and imaginative experience
These roles are seasonal and will offer a minimum of 5 hours per week on a temporary contract during the upcoming Summer periods. Shifts will be offered based on availability, however, because our attractions are open daily flexibility is needed, especially during weekends, bank holidays and school holidays.
So, what are you waiting for? Come on in, it’s your time to shine
**What’s in it for you?**
Alongside becoming an expert in spreading happiness, you’ll also receive:
- Fortnightly pay depending on age, Under 18: £6.50ph, 18 to 20: £7.75ph, 21 to 22: £9.18ph or 23+: £9.50ph
- 25% discount in our retail shops and restaurants and 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
- Employee pricing up to 55% off cinema tickets
Sounds pretty phenomenal, right?
**Everyone Matters at Merlin.**
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
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