Customer Service Advisor
7 months ago
**Customer Service Advisor - Dunfermline**
- Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you._
**Location**:
Pitreavie Business Park, Queensferry Road, KY99 4BS
*Opportunity for hybrid working after a 3-month period
**Start Date**:15th April
**Pay Rate**:£13.53
**Shift Pattern**:Mid day shift pattern 11am-9pm
**Training**: 12am-8pm Monday
- Friday for the first 4 weeks
**BENEFITS**:
- Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing.
- Access to a benefits scheme giving you discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services.
**KEY RESPONSIBILITIES**:
- Managing inbound customer calls relating to accounts and products
- Telephony and admin-based tasks to service customer queries
- Take ownership of customer problems and being able to solve them at first point of contact
- Contribute to an environment where colleagues want to work and where customers feel valued
**SKILLS**:
- Good oral & written communication
- A positive attitude towards providing excellent customer service which exceeds customer expectations
- Adaptable to change and willing to embrace new ideas
- The passion to put yourself in the customers' shoes, show empathy and be dedicated to resolving their query.
- **There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 4-week training programme.**_
**WHAT’S IN IT FOR YOU?**
- 4 weeks fully paid training
- Great rates of pay, including pay progression
- Opportunity for potential extension or a permanent position
- The opportunity to work with some of the most influential and experienced managers in the banking industry
**About our Pitreavie site...**
With a passion for charity fundraising equal to the development of our colleagues careers this modern site also has the following facilities:
- Free on-site car parking
- An extensive canteen with a Starbucks coffee outlet
- Extensive transport links through rail, bus, taxi services all easily booked.
- Free on-site Wi-Fi
- Break out areas with TVs
- Quiet reflection rooms
- A kitchenette equipped with fridges, microwaves & coffee makers
- A range of vending machines offering hot & cold beverages, crisps, and confectionary
- On-site showers & changing facilities
- Outdoor picnic benches
**Are you interested in this opportunity?**
- Lloyds Banking Group is committed to helping customers build for their future, which means a great opportunity for you to make a real difference. To apply, click on the link and you will be sent a response immediately with next steps (please check your junk mail just in case). Complete an online assessment in your own time and one of our recruitment team will be in touch within 24 hours once you’ve completed to talk you through the role in more detail let you know what happens next_
**75643-1/LBG00227**
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Salary**: £13.53 per hour
Expected hours: 35 per week
**Benefits**:
- Canteen
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
Reference ID: (LBG00315)
-
Customer Service Advisor
7 months ago
Dunfermline, United Kingdom FMG Repair Services Full time**Salary £22,596 per annum**, with bonus and company benefits. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Dunfermline. As the first point of contact you'll speak to the customer, the Bodyshop and any third parties to make...
-
Service Advisor
1 week ago
Dunfermline, United Kingdom John Clark Motor Group Full time**Service Advisor - VW Dunfermline** **Full time** **Industry leading salary & bonus** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! Specialist Cars VW are seeking a pro-active, customer focused Service Advisor for our Dunfermline dealership, who will be part of a team of Service Advisors and be responsible...
-
Nightshift Customer Service Advisor
6 months ago
Dunfermline, United Kingdom Aquarius Contact Centres Full time**Role Description** This is a full-time Nightshift Customer Service Advisor role located in Dunfermline with remote working available. **You will be required to work mid - late shifts until fully trained on the services.** **Qualifications** - Customer-focused Service, Customer Satisfaction, and Customer Support skills - Excellent Telephone Manner - Strong...
-
Customer Service Advisor
6 days ago
Dunfermline, United Kingdom The Cress Company Full time**Customer Service Advisor** The Cress Company is a leading wholesaler of ambient and chilled fine foods. Voted the best distributor by Fine Food Digest readers for the last six years, we work with some of the finest artisan food producers and independent retailers. Our customers include many award winning food halls, farm shops and delicatessens in the...
-
Service Advisor
7 months ago
Dunfermline, United Kingdom John Clark Motor Group Full time**Service Advisor (Contact Centre Based)** **Our new offices in Dunfermline** **Monday - Friday 38 hour week with coverage between 8.30 am and 5.30 pm (NO WEEKEND WORK)** Are you _enthusiastic, confident and _self-motivated? This could be the opportunity for you! John Clark Motor Group are seeking a professional Service Advisor. This is an excellent...
-
Part Time Customer Service Advisor
6 days ago
Dunfermline, United Kingdom Pertemps Scotland Full timeCustomer Service Advisors - Part Time Days - Dunfermline Location: Pitreavie Business Park Pitreavie Ct, Dunfermline KY11 8UU Pay Rate: £10.60 per hour Hours per week: 20 Duration: 6 months ongoing temporary to permanent opportunity Start date: August Training period: PAID Time and a half for OT after training completed. 20 hours per week Working Hours:...
-
Customer Service Advisor
7 months ago
Dunfermline, United Kingdom Yoke for CWS (AMS) Full time**Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you._ **Location**: Pitreavie Business Park, Queensferry Road, KY99 4BS *Opportunity for hybrid working after a 3-month period **Start...
-
Customer Service Advisor
7 months ago
Dunfermline, United Kingdom Alexander Mann Solutions Full time**Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...
-
Customer Advisor
5 days ago
Dunfermline, United Kingdom B&Q Full time**About the role** **Customer Advisor - Pricing** **Part time - 15 hours per week - P**ermanent** **Shifts available Monday - Friday, 6.00am - 9.00am** **£9.80 per hour** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll...
-
Service & Parts Advisor
7 months ago
Dunfermline, United Kingdom John Clark Motor Group Full time**Service & Parts Advisor (Dual Role)** **Full Time** Are you good with people and have a 'can do' attitude? This could be the opportunity for you! VW Dunfermline are seeking a pro-active, customer focused Service & Parts Advisor for our Specialist Cars Volkswagen dealership, who will be part of a team of Service & Parts Advisors and be responsible for...
-
Customer Service Advisor
7 months ago
Dunfermline, United Kingdom Yoke for CWS (AMS) Full time**Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you._ **Location**: Pitreavie Business Park, Queensferry Road, KY99 4BS *Opportunity for hybrid working after a 3-month period **Start...
-
Fraud Service Advisor
6 days ago
Dunfermline, United Kingdom Pertemps Scotland Full time**Customer Fraud Advisor - Temp to perm contract - Overnights** Location: Pitreavie Business Park, Dunfermline Start date: Various Rate of pay: £11.70 progressing to £12.35 plus a shift premium up to 50% dependent on working rota Working Hours: Covering shifts between 8pm-8am Department: Phone bank then moving to fraud team after 3 months **ROLE...
-
Customer Advisor
7 months ago
Dunfermline, United Kingdom B&Q Full time**About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Saturday, between 2.00pm and 8.00pm. Sunday between 12.00pm - 6.00pm.** **UK Notional hourly rate £11.31 per hour** **B&Q Dunfermline** We believe anyone can improve their home to make life better. Every day, we give...
-
Customer Experience Advisor
3 months ago
Dunfermline, Fife, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Dunfermline, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Service Advisor
4 weeks ago
Dunfermline, United Kingdom Talent Finder Jobs Full timeJob Description Service Advisor - Škoda | Halbeath, Dunfermline | Working hours are 42.5 hours per week, Mon to Friday from 08:00-17:00 plus rota Saturday mornings | In excess of £36,000 per annum on target earnings dependant on performance in the role West End Garage is a privately owned retailer group where you can expect to receive excellent support in...
-
Customer Service Advisor, Dunfermline
4 days ago
Dunfermline, United Kingdom Blue Arrow Full timeIf you are looking for a Customer Service role where you can expand your skill set with a company that will support your career progression, then we have the perfect job for you. We are looking for great people to join contact centre team and support customers on day to day basis. If you are passionate about making difference to customers, businesses and...
-
Service Advisor
6 months ago
Dunfermline, United Kingdom Macklin Motors Full time**Macklin Motors Renault Dunfermline!** Here at **Macklin Motors Renault Dunfermline**, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £27,500 basic salary...
-
Customer Service Advisor
7 months ago
Dunfermline, United Kingdom Lloyds Banking Group Full time**JOB TITLE**:Customer Service Advisor **SALARY**:£24,624 **LOCATION**:Dunfermline **HOURS**:Full-time **WORKING PATTERN**: **Early Riser pattern**: - Start times between **7am and 9am** and end times between **3pm and 5pm**: - Maximum of **5 out of 7 days** (based on a Monday-Sunday week) - **Maximum of 4 weekend days **over a 4 week period **About...
-
Customer Service Advisor
7 months ago
Dunfermline, United Kingdom Yorkshire Building Society Full time**_If you’re great with people, a Customer Service career in our Branch Network could be a great choice for you. And in return for your fantastic people skills, we offer lots of fantastic rewards that you can make the most of in and out of work, including:_** **Flexibility** - We offer a range of flexible working options without unsocial hours, which can...
-
Customer Service Advisor
7 months ago
Dunfermline, United Kingdom Yorkshire Building Society Full timeIf youre great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because were...