Defects Coordinator

3 weeks ago


London, United Kingdom Fawkes and Reece Full time

Customer Care Coordinator/Defects Coordinator
My client who operate at a 5* housing developer are currently looking to grow their team and recruit a Customer care/defects Coordinator:
Day to day duties:

- Dealing with customer queries & complaints
- Logging defects
- Managing engineers diaries with regards to repairs
- Occasional site visits
- Escalating complaints to management where necessary
- Updating internal database


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