Early Careers Tech Services Infrastructure Services

1 month ago

Cheltenham, United Kingdom BT Group Full time

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Early Careers Tech Services Infrastructure Services Designer - Cheltenham

**Job Req ID**:30030**Posting Date**:16 Feb 2024**Function**:Graduates**Unit**:Business**Location**:Cheltenham, Cheltenham, United Kingdom**Salary**:36,500- Early Careers Tech Services Infrastructure Services Designer

**£36.5k plus benefits**

**Start date: September 2024**

**Cheltenham**
- Why this job matters

Are you a recent graduate or due to graduate in 2024? Do you already have some work experience and want to develop your skills in a technical role starting in September 2024? Kickstart your career within BT Business.

BT Group’s work in cyber security has an impact all over the world and for all types of business customers big and small. Our partners rely on us to keep them safe, which is where you come in.

You’ll join our expert team of experienced Security Professionals, so you can learn directly from the best. You’ll help to provide technical support on complex network security and cyber security deployments for our UK secure contracts. Working across a variety of different platforms and technologies, including Data Centre Servers, Networking and Cloud based tools, you’ll develop a wide range of skills and experience.

This role is vital in delivering a best-in-class customer service experience to all of our clients. The security team makes sure appropriate actions are taken to reduce the risk of incidents and maintain services, to avoid any impact to the customer’s set up.

It’s a job that involves a lot of teamwork; everyone relies on and helps each other to do the best job possible for our business customers. You’ll have a lot going on at once and can be managing lots of complex workloads and competing priorities. But we’ll work with you to make sure you can manage it.
- What you’ll be doing
- You’ll use Agile ways of working when creating everything from proof of concepts through to national and international scale solutions, bringing the best of on-premises and cloud environments together.
- You’ll gain skills and knowledge in automation, continuous integration, infrastructure as code, virtualisation and containerisation, big data, networks, high speed processing systems and many more.
- You’ll be engaged across the business, working with software engineers, data scientists, cyber security professionals, researchers amongst others to make a difference and help BT and our customers to be more successful.
- You’ll be working with people are thought leaders, expert, knowledgeable, and creative professionals who deliver IT systems that differentiate BT.
- “Hi, I’m James, an Infrastructure Specialist that joined as a graduate just over 7 years ago. The time really has flown I work in our Cyber Processing and Data Science capability area, providing colleagues and customers with the infrastructure/platforms that will best enable them to develop the latest cutting-edge Cyber Security and Big Data solutions._
- _
- If there’s one thing that comes to mind when I think of an Infrastructure role, it’s Variety. Infrastructure engineering is such a broad specialism that means 2 days are very rarely the same. What those days will have in common however, is the opportunity to problem solve, learn new things and work with different technologies. That was true on my first day, is still true today and I love it.”_
The skills & experience you’ll need

We will also be looking for the following:

- Strong problem-solving and analytical skills.
- Strong communication skills.
- Strong IT skills.
- The ability to simplify complex technical concepts for non-technical stakeholders.

**Desired but not essential**:

- Knowledge or experience of contact centre, video, collaboration, or voice technologies.

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