Current jobs related to Veterinary Receptionist - York - Rae, Bean and Partners

Our busy veterinary practice in Boroughbridge are looking for a Veterinary Receptionist to join our team, which includes 3 Veterinary Surgeons and 2 Registered Veterinary Nurses and a support team.

If you are an effective communicator, who loves meeting people and greeting clients' pets - we want you:

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The rota is a fixed 2 days a week (**Monday and Friday**) and 1 in 4 Saturday mornings.

**Main Purpose of Role**:
**To be the first point of contact for clients and the general public both on the Telephone and in person. Demonstrating a professional and knowledgeable impression to promote the Practice and give confidence to our clients.**

**Responsibilities include**
**- Ensure that all visitors to the practice are met in a professional, friendly and courteous manner at all times.**
**- Inform and educate clients, providing excellent customer service at all times, in a professional, sympathetic and courteous manner**
**- Convert enquiries to appointments wherever possible to maintain pet healthcare.**
**- Organise appointment diary as efficiently as possible to maximise clients seen.**
**- Keep the reception area clean and tidy at all times, especially ready for the next working day.**

**Duties Include**
- **Perform administrative and reception duties to include**:

- **Booking, cancelling and changing appointments.**
- **Receiving cash/card payments.**
- **Handle insurance claims and instalment queries.**
- **Deal with cash exchanges and end of day banking procedures.**
- **Attend reception team meetings as and when requested.**
- **Dispense medications/prescriptions.**
- **Keep client/patient records up to date.**

**Dress Code**
**- Uniform top will be provided, a professional smart dress code must be adhered to, in line with the Dress Code & Appearance Policy**
**- Shoes should be appropriate for the requirements of your role.**
**- Name badge should always be worn**

**Job Types**: Part-time, Permanent
Part-time hours: 17.5 per week

Pay: From £10.42 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- York., YO51 9AX: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Veterinary Receptionist (preferred)
- Customer Service (required)

Work Location: One location

Reference ID: RB1
Expected start date: 01/04/2023