Customer Service Coordinator

3 weeks ago


Braintree, United Kingdom Reed Business Support Full time

Reed are currently working exclusively with a client recruiting for a Customer Services Coordinator.

The company is responsible for providing high-quality and cost effective parcel delivery services for businesses and the general public. They are a small business, who are rapidly growing, so this is an exciting time to join the business and be an integralpart of their expansion.

**Salary: £23,000 per annum**

**Hours: Mon
- Fri - 40 hours per week**

Duties to include:

- Regulate and assist management of daily customer bookings.
- Provide pricing and delivery information on request.
- Resolve customer issues efficiently and effectively.
- Liaise with service partners and suppliers to resolve operational issues.

The company offers excellent progression opportunities, and are happy to invest in their staff as the business continues to grow.

**Requirements**:

- Excellent customer service skills with the ability to accurately present and articulate verbal and written information to customers.
- Background in logistics (ideal, not essential)
- Capable of an average typing speed (30-40-word p/minute)
- A knowledge of MS Office including Outlook and Word.



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