Income Collection Advisor
4 weeks ago
**Income Collection Advisor**
**Newcastle under Lyme, Staffordshire**
**£21,793.77**
**Full Time Permanent, 37 hours**
An exciting opportunity has arisen to join our Income Team.
The Income Advisor role includes contacting customers that are in arrears with their rent to come to satisfactory arrangements to clear their debt.
This will involve contacting by telephone and other communication channels. Advice and support is offered to customers to enable them to manage their rent account with regards to housing benefit, Universal Credit, welfare benefits and support services offeredby the company. The ability to challenge customer behaviour in terms of paying priority debts is essential.
This role requires a passion for making a difference to our customers lives, excellent communication and negotiation skills and the ability to handle difficult conversations.
**Closing Date: 17th February 2023**
**Interview Date: 28th February 2023**
Working for Aspire you will share our values in achieving our goals.
Our valueswe are ambitious, we are creative, we are collaborative
We are an equal opportunities employer.
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