Administration Supervisor

This is an excellent opportunity for an experienced Administrator/Supervisor to join a friendly and proficient administration team, supporting clinicians who deliver the Physiotherapy Service.

We are looking for someone with good IT skills, strong time management, great interpersonal & communication skills.

We are looking recruit a Supervisor to work either 28 or 30hrs per week and manage a team of 14 administrators based across Dorset.

This role is very varied and we'd like to find someone with good humour who enjoys the challenge of a busy working environment. This role will require travel to a number of sites in order to meet with the Team and will be a hybrid of working in the office and at home.

Hours are either 28 or 30 hours over a 4 day week, with 2 days at 8.30am - 5pm and 2 days at 8am - 2pm/3pm

Manage 14 admin staff ensuring that all their training and Personal Development plans are up to date. Understand how the Physiotherapy Service works and be available for the Clinical Staff where needed.

Work with the other Clinic Support Supervisors gaining an up to date knowledge of office systems, procedures and all service requirements, deputising during sickness and leave.

Resolve queries and complaints where needed and identifying any improvements. Understand and manage the referral system as well developing a thorough understanding of the other systems used.

Collate key performance indicator data and present findings to Manager

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.