Hotel Receptionist

6 months ago


Whitby, United Kingdom Raithwaite Whitby Limited Full time

We are Raithwaite Sandsend, a Hotel and Restaurant a short walk from the beautiful North Yorkshire coast line. Our hotel and surrounding developments are under new ownership and we are going through an exciting period of change to take our Hotel and Restaurant to the next level.

We are looking for a Hotel Receptionist to join our ambitious and inspirational Reception Team.

**What we will ask of you**:

- Maintain exceptional levels of customer service, and take personal pride in delivering an excellent guest experience
- Be focused & precise
- Be highly organised with the ability to prioritise workloads
- Work closely with other departments and teams to deliver brilliance
- Personality, flair and enthusiasm
- Impeccable attention to detail
- Desire to learn
- Positive attitude & passion
- Excellent communication skills
- Ambition to progress within the business
- Knowledge of FOH, EPOS systems desirable

This is a full-time position working 40 hours per week, any 5 out of 7 days, including weekends and bank holidays. The shift pattern is between the hours of 7:00am - 11:00pm. Part-time basis may be considered.

If you feel you are approachable and inspiring and can offer a personable service in our unique surroundings, please get in touch and tell us how

**Our Benefits**
- Competitive rates of pay with every employee receiving equal proportions of all tips and service charge, paid quarterly
- Staff food provided when on shift.
- 50% Employee discount across the hotel, including Food, Beverage, Spa Treatments and Hotel Stays.
- 25% discount across the hotel for Friends and Family.
- 10% discount on monthly or annual Everyone Active Gym membership
- Refer your friends and family to work for us for the potential to earn £100 with every recommendation
- Access to a 24 hour helpline and mobile App to support you through any of life’s issues or problems
- Free Parking

**Salary**: £19,760.00-£21,674.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme

Supplemental pay types:

- Tips

Work Location: In person


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