Customer Relation Specialist

2 weeks ago


Bristol, United Kingdom Gregory Full time

location_on
- Bristol - BS10 7TZ

22/05/2023
- Customer Relation Specialist

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

**Salary**

Salary between £28,000pa and £32,000pa, depending on experience. Hours of work are: 08:00hrs - 17:00hrs, Sunday to Thursday.

**Region**

South West

**Package**

Please see the attachment for more details.

**Job category/type**

Administration & Support

**Date posted**

12/05/2023

**Job reference**

R003508

**Attachments**
- attachment- Customer Relation Specialist April 23.pdfJob description

At Gregory Distribution Ltd, we have a vacancy for a
** Customer Relations Specialist **based at our
**Bristol **Depot.

**The position will involve**:

- You will be required to work closely with our customers to ensure the smooth running of the operation as a whole
- Coordinating daily service reports, daily/weekly conference calls with customers, and using various internal/external IT systems.
- Processing customer invoices and inputting invoice data on various systems.
- Production of KPI’s and daily statistics.
- Investigating and resolving stock issues to ensure customer satisfaction.
- Liaising with the vehicle maintenance team and planning vehicle servicing and defect repairs.
- You will be the main point of contact for customers, drivers, and internal teams, so strong communication skills (both written and verbal) are essential.
- The job can be fast-paced and pressurised, but you will receive the support and training needed to be successful in the role.

**For the full details on this vacancy, please see the attached document on the left.**

**Note to recruitment agencies**: We prefer to recruit direct but we do have a Preferred Supplier List for when we need a helping hand, we will be in touch if we need you.

**The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.**
- Customer Relation Specialist



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