Digital Account Manager

4 weeks ago


Guildford, United Kingdom Up for Digital Full time

**Digital Account Manager**

UP for DIGITAL is hiring

We are looking for an experienced and self-driven Account Manager to join the team and play an essential role in our agency by developing our clients to help them achieve their business goals. This is a chance to join a dynamic and rapidly expanding company and perform a key role within many of our client projects.

As the "front of house" for the agency you will need to be rather special: You will have experience in dealing with clients within an agency environment, be passionate about the online world and have knowledge of delivering website design and build projects. You will understand how you can make the customer experience better

UP for Digital are a thriving digital agency in the UK, with additional advantage of being part of a €10mil + international agency. We are a small & friendly team based in Guildford.

**Responsibilities**: Be the point of contact for clients, build & develop client relationships
Be the representation of the client within UP for Digital
Gather clients web-based project requirements and translate them into project deliverables
Help manage projects internally for your clients; we do have project managers but they will need your input
Account Manage multiple clients and maintain expected level of communication to ensure needs are being met
Ensure commercial and financial overview of client related projects

**Skills and experience required**:
Strong Account Management skills within a Digital Agency environment
Experience having delivered website design and build based projects - you don't need to be a techie, but need to love tech & understand how it adds value to our clients
Sound understanding of project financials & tracking
Demonstrates proactivity and team work
Ability to manage and service multiple clients
Familiarity with a variety of Content Management Systems

**Willing to learn**:
Understanding of good UI and UX design
Experience in overseeing multiple online/digital projects with multiple clients
Experience of dealing with cross-browser compatibility requirements
Understand web standards development

We can't wait to hear from you

Location: Guildford, Surrey
Contract: Full Time, Permanent
Salary £27,000-£37,000 (Dependent on Experience)

Benefits include: monthly team bonus, MacBook, paid phone contract, free Guildford town centre parking when you come into the office, we're happy for you to work 'hybrid' from home as well, HR team, Friday pub lunches, room for career progression - Coming soon: private medical insurance

REF-205 856



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