Afternoon Receptionist Administrator

5 months ago


London, United Kingdom Orri Full time

Orri is an ambitious, young fast-growing company committed to changing the way we treat eating disorders in the UK. The role of Receptionist at Orri requires a high level of customer service towards all our clients, employees and visitors. You will be the front of service contact for all those coming into our Wimpole Street centre, reporting into the Facilities Manager.

**MAIN DUTIES AND RESPONSIBILITIES**:

- The postholder will be covering the afternoon and evening shift of the reception in Wimpole Street.
- Proactively undertake training on the admissions process, services provided in person and online for enquires via telephone, should the admissions team be unavailable.
- Ensure urgent messages for the Clinical Director, Clinical Managers and/or Service Director at Wimpole Street are received and acknowledged in a timely manner.
- Escalation of any client concerns, unexcepted sign out departures to the clinical team on duty.
- Ensuring the reception area is kept to a high level of tidiness aligning with the health and safety requirements. Raising any maintenance issues to the Health and Safety Officer / Facilities Manager.
- Management of deliveries to Wimpole Street, notifying the relevant person(s) and/or department to arrange collection from reception. Coordination of courier requirements for goods/assets to and from Hallam Street.
- Shut down of building
- Adhoc admin tasks for both the Facilities and HR.
- Flexible to work between both sites on Wimpole Street and Hallam Street in line with business needs.

In addition, any ad hoc requirements required within the postholders skill set to support Orri UK may be required.

**Salary**: 25,000.00 FTE

**Hours**: Part-time, Monday to Friday from 1.30 pm to 7.30 pm

**Job Types**: Part-time, Permanent

**Salary**: £25,000.00 per year

Expected hours: 27.5 per week

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Administrative experience: 1 year (required)

**Language**:

- English (required)

Work Location: In person



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