Internal Outsourcing Team Lead

1 month ago


Edinburgh, United Kingdom RBS International Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as an Internal Outsourcing Team Lead
- We’ll look to you to lead a team on the delivery and oversight of the RBS International internal service portfolio, acting as a contact for key programme sponsors and stakeholders
- Day-to-day, you’ll make sure that we meet our contractual agreement and risk obligations by working with the wider heads of our business
- Thrive in a role where you’ll be able to make a far-reaching impact through your work and bring a competitive edge to your career profile
- We're offering a salary starting from £40,920 to £52,040 depending on location and experience

**What you’ll do**:
As an Internal Outsourcing Team Lead, you’ll work with others to validate contractual agreements and, where changes or shortfalls to existing contracts are evident, escalate any issues with recommendations for recovery.

Alongside this, you’ll create and review management information to provide oversight, and achieve the delivery of our strategy. You’ll also collaborate with senior management to ensure that all aspects of our internal service management framework are implemented effectively.

Your top priorities will include:

- Acting as an expert in relation to the key principles of the continuity of internal supply chain policy requirements
- Understanding the key offshore regulators’ outsourcing policies and guidance notes
- Ensuring that the internal outsourcing of any activities is completed in line with regulatory requirements
- Achieving performance delivery through effective people leadership, planning and the utilisation of any team resources
- Building relationships with stakeholders and service providers, while overcoming resistance through effective communication and feedback mechanisms
- Making sure that processes operate within budget and providing the best possible outcomes for our business

**The skills you’ll need**:
To be successful in this role, you’ll need an understanding of change through tangible business and customer-centric results, experience of third-party management and a track record of delivering to budget.

In addition, you’ll need the ability to develop key working relationships with stakeholders, knowledge of the regulators approach to recovery and resolution and the ability to translate our continuity requirements.

Furthermore, you’ll need:

- An understanding of audit and risk frameworks and current business operating models and supporting systems, including structures and key organisation processes and procedures
- Great communication skills and the ability to influence key stakeholders
- Experience of leading, motivating and coaching a team to achieve results
- Knowledge of financial banking products and services



  • Edinburgh, United Kingdom Amazon UK Services Ltd. Full time

    Senior experience in Capacity Planning or related field - Experience in business or financial analysis experience - Advanced Excel and big data experience - Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams. - Proven problem solving skills, project management...


  • Edinburgh, United Kingdom Amazon UK Services Ltd. Full time

    Amazon.com is an equal opportunity employer and strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's...

  • Outsourcing Graduate

    6 hours ago


    Edinburgh, United Kingdom Mazars Full time

    **Overview of the Accounting & Outsourcing service line** Our Accounting and Outsourcing team works to support our clients to better run their finance functions, understand their financial position and performance, and to ensure they are compliant with changing accounting and tax legislation. With the relentless pace of technology change you will be trained...


  • Edinburgh, United Kingdom Mazars Full time

    **Overview of the Accounting & Outsourcing service line** Our Accounting and Outsourcing team works to support our clients to better run their finance functions, understand their financial position and performance, and to ensure they are compliant with changing accounting and tax legislation. With the relentlesspace of technology change you will be trained...

  • Outsourcing Manager

    4 weeks ago


    Edinburgh, United Kingdom BDO UK LLP Full time

    We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and...

  • Outsourcing Manager

    2 months ago


    Edinburgh, United Kingdom BDO Full time

    Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the...

  • Outsourcing Manager

    6 days ago


    Edinburgh, United Kingdom BDO Full time

    Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise...

  • Outsourcing Manager

    1 month ago


    Edinburgh, United Kingdom BDO UK Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...

  • Outsourcing Manager

    4 weeks ago


    Edinburgh, Edinburgh, United Kingdom BDO UK LLP Full time

    We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management...

  • Outsourcing Manager

    5 days ago


    Edinburgh, Scotland, United Kingdom BDO Full time

    Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and...

  • Outsourcing Manager

    1 month ago


    Edinburgh, United Kingdom BDO UK Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine - ambitious, entrepreneurially-spirited, and high-growth businesses that fuel the economy - and directly...

  • Outsourcing Manager

    2 months ago


    Edinburgh, United Kingdom BDO UK LLP Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and...

  • Outsourcing Manager

    2 months ago


    Edinburgh, United Kingdom BDO UK Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited, and high‑growth businesses that fuel the economy - and...

  • Outsourcing Manager

    1 month ago


    Edinburgh, Edinburgh, United Kingdom BDO UK Full time

    Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited, and high-growth businesses that fuel the economy - and directly advise the...

  • Outsourcing Manager

    2 months ago


    Edinburgh, United Kingdom BDO UK Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited, and high‑growth businesses that fuel the economy - and directly...


  • Edinburgh, United Kingdom Manpower Internal Recruitment Full time

    Business Development Lead |Base salary of £28k plus bonus | Hybrid working in Glasgow or EdinburghBrook Street is on a lookout for a sales minded individual to discover potential business prospects nationwide, identify new clients, determine their needs and significance to the organisation. If you have experience within b2b sales or telesales and looking...


  • Edinburgh, United Kingdom BDO Full time

    **Ideas | People | Trust** We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead...


  • Edinburgh, United Kingdom BDO Full time

    Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. ...


  • Edinburgh, United Kingdom BDO Full time

    Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead them. We'll...


  • Edinburgh, United Kingdom BDO UK Full time

    Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world.  Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and the owners and management teams that lead...