Box Office and Administrative Assistant
2 weeks ago
Job Title:
Box Office and Admin Assistant
Reports to:
Box Office Supervisor
**Salary**:
TBC
Working hours:
15hrs, rising to maximum of 24hrs during busy periods
**Terms**:
Part-time
**Location**:
Queen’s Hall Arts Centre, Hexham
Main purpose of role:
To assist with the operation of the Box Office as part of a team as we as undertake general admin duties. This will include weekend and evening working.
Key Tasks and Responsibilities:
Person Specification
1. To sell tickets and produce reports through the Spektrix booking systems.
2. To input events into the booking system and diary.
3. To sell other products including merchandise.
4. To provide information about Queen’s Hall Arts activities.
5. To act as a hub for internal and external communications, as well as a first point of contact for visitor, artists, performers and audiences.
6. To keep the foyer and box office tidy, and provide a welcoming environment for everyone.
7. Support the Box Office Supervisor in managing the Front of House staff and volunteer stewards.
8. To handle cash and other financial transactions and to produce accurate end reports.
9. To undertake general administration duties, as required, including data entry, recording financial information and minute taking.
10. To operate building security systems, log issues and incidents, and report (verbally and in writing) accurately to QHA management.
11. To occasionally be responsible for the opening up and locking up of the Queen’s Hall or areas/rooms within it.
12. To occasionally deputise for the Box Office Supervisor.
To operate, abide by and take appropriate responsibility for company policies as may be required, eg Health & Safety, Equal Opportunities, Disciplinary & Grievance Procedures.
To undertake such other duties and responsibilities consistent with the level, nature and grade of the post, as may be required.
To participate in the identification of personal training and development needs and to participate in training as required.
ESSENTIAL:
Ability to work flexible hours, including weekends and evenings.
Good general education demonstrating numeracy, literacy and IT skills.
An interest and enthusiasm for theatre, live music and performing arts.
Excellent interpersonal and communication skills.
Self-motivated, capable of working on own initiative or as part of a team.
Ability to work accurately and quickly under pressure.
DESIRABLE:
Experience of working in an arts venue, retail or sales environment.
Administrative experience.
Experience of work planning and establishing priorities.
ADDITIONAL INFORMATION
Staff are entitled to 22 days paid leave per year exclusive of statutory holidays. Holiday entitlement must be taken within the year that it accrues.
**Job Type**: Part-time
Part-time hours: 15-24 per week
**Salary**: From £10.42 per hour
Ability to commute/relocate:
- Hexham, NE46 3LS: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 16/06/2023
Reference ID: Box Office
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