Customer Service Coordinator

6 days ago


Irlam, United Kingdom Jonathan Lee Recruitment Full time

**Customer Service Coordinator**

**Competitive Rate: Up to £17.50-£21.00/hr Ltd - inside IR35**

**Irlam, Manchester**

**Initial 12 month contract**

A Customer Service Coordinator opportunity has become available for one of the world’s leading manufacturers of off-highway machinery and diesel and natural gas engines.

You would be the first point of contact for Distribution and OEM’s in terms of order to cash process management and will ensure business plans and new parts developments are supported.

**Responsibilities and Duties**:

- Full responsibility of end-to-end order management inclusive of; Quotations, POA’s, Cancellation, EDI, where applicable, back-order management (part and value level)
- Ability to create and present at both on and offsite Customer visits with the ability to facilitate ongoing issues in a proactive and professional manner. Use of factual data analysis including order profiling.
- Ability to manage a group of Customer accounts and work closely with Sales and Supply Teams in terms of projects, escalations and account query management.
- Own and manage customer compliance regulations and impacts.
- Responsible for new account set up and amendments in terms of ensuring the end-to-end system set up is correctly activated in line with agreed contracts.
- Assist with meeting monthly sales targets in terms of ensuring the correct end to end processes are adhered to through to sales ledger.
- Oversee the management of any Customer Transportation and Shipping impacts.
- Support mechanism to resolve high level customer impacts, escalations and critical back orders. Recognise, plan solutions and resolve issues to overcome customer challenges.

**Key Skills & Experience**:

- High level of customer experience awareness
- Proven ability to maintain react and think quickly to fast moving fluid situations.
- Develop strong working relationships with all levels of the distribution function.
- Demonstrate meticulous levels of attention to detail.
- Ability to identify a problem, articulate it clearly, progress it to a solution involving others as appropriate.
- Strong team ethic with the ability the work autonomously.
- Work in collaboration with Sales and Supply Chain Teams
- Proven export compliance knowledge (essential)

For further information, please send your interest and CV to
- Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.



  • Irlam, United Kingdom Jonathan Lee Recruitment Full time

    **Customer Service Coordinator** **Up to £18.50/hr - inside IR35** **Birchwood, UK** **Initial 12 month contract** A Customer Service Coordinator opportunity has become available for one of the world’s leading manufacturers of off-highway machinery and diesel and natural gas engines. You would be the first point of contact for Distribution and...


  • Irlam, United Kingdom CityFibre Full time

    Our goal at CityFibre is to unlock the digital potential of Britain by creating a broadband network that works seamlessly for everyone, every day. Powerful, gigabit-speed connections that enable people across entire communities to enjoy life in full flow. To do this, we make sure that our people’s voices are heard, their ideas are welcomed, and everyone is...


  • Irlam, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time

    **Customer Coordinators (Temporary Contract)** **Monday - Friday, open between 8am - 6pm ie: 8-4, 9-5 etc** **Rate of pay: £11 per hour** Do you want to work for a forward-thinking and fast growing company that truly believe in supporting and progressing their people? Do you want to work for an extremely friendly environment where they go above and...

  • Customer Coordinator

    7 months ago


    Irlam, United Kingdom Page Personnel Full time

    Basic salary of £26,000 + guaranteed bonus structure - Progression & annual pay reviews **About Our Client**: The client we are working with are an international entity in the manufacturing and raw materials distribution industry. The client boasts an extensive portfolio of clients in over 80 countries. The company are looking to enforce their customer...

  • Sales Coordinator

    1 week ago


    Irlam, United Kingdom Recruit4Talent Full time

    **Sales Coordinator**sought by the Building Solutions division of an international manufacturer. This global company has 170 locations worldwide and supplies to a range of industries including construction, industrial and automotive industries. **As Sales Coordinator, your duties will include**: - Being first point of contact for customers for order...

  • Customer Service

    7 months ago


    Irlam, United Kingdom Career Makers Recruitment Ltd Full time

    **CareerMakers Recruitment** are currently looking for a "**PART TIME Customer Service advisor**"in **IRLAM area** **Duties will include**: - Monitoring company inbox **Skills/Qualifications/Training -** - Attention to detail, whilst working at a fast pace. - Self motivated and willing to always improve and develop. - Ability to work independently -...


  • Irlam, United Kingdom Integrated Full time

    Working for an integrated M&E service provider in Irlam you will be part of a thriving business and provide full customer service administration support to a number of clients. Reporting to the Service Manager. Experience of customer services with administrator duties will be advantageous who can build excellent customer relationships and delivery on...


  • Irlam, United Kingdom CV-Library Full time

    Customer Service Advisor - £25,000 - £27,500 + 10 % Annual Bonus + Enhanced Pension + International Market + Growing Company + Career Progression! The Company Our client is a manufacturer of precision components to a variety of industries worldwide. They are an established global leader in the technical marketplace, offering more than 100,000...


  • Irlam, United Kingdom Detail2Recruitment Full time

    **Engineer Coordinator - Manufacturing & Engineering - Greater Manchester - £45,612** **About the Company** Our client an established and leading FMCG manufacturing business based in Greater Manchester are looking for an Engineer Coordinator to join their business. As Engineering Coordinator, you will oversee and carry out effective changeovers to the...


  • Irlam, United Kingdom Distinct Consultancy Full time

    Job Title: Customer Service LiaisonDescription:The role of the Customer Service Liaison is to manage all incoming customer interactions, providing professional responses to product queries and advising customers of any delays or issues with their orders. This includes arranging returns with domestic and international freight forwarders, building sustainable...


  • Irlam, United Kingdom Antonelli Bros Ltd Full time

    We are now recruiting for a Full/ Part time time Customer Service Clerk must be able to work a min 30hrs week to join the Customer Service team at our Head Office in Irlam. **About Us** We are one of the leading independent family business companies and have ambitious growth plans. We operate in nationally serving the ice cream industry. We have invested...


  • Irlam, United Kingdom Heads Recruitment Full time

    **Customer Service Advisor** **Irlam** **£19,564** **Monday - Saturday - 5 days out of 6** **8am - 4pm / 9am - 5pm** **Permanent Contract** Our client is a successful on-line retailer and due to their continued expansion they are looking for additional staff to work within their customer service department delivering outstanding Customer service to all our...

  • Account Coordinator

    24 hours ago


    Irlam, United Kingdom Reed Business Support Full time

    **Role**: Internal Account Coordinator **Location**: Irlam, Manchester (free parking on site!) **Type**: Permanent **Salary:Starting at £24,000 per an (with bonus for achieved team KPIs)** **Hours**:Monday-Friday, 09:00-17:00 A fantastic company with great benefits and a proven track record of employee development. This is an excellent opportunity for...


  • Irlam, United Kingdom Detail2Recruitment Full time

    **Engineering Coordinator (Days) - FMCG - Greater Manchester - Up to £44,000** **About the Company** Our client is a Drinks Manufacturing business who have been around for more than 50 years. They supply most of the big retailers with their products across the globe. Due to growth and expansion, they're looking to hire an Engineering Coordinator to join...


  • Irlam, United Kingdom Reed Procurement & Supply Chain Full time

    Reed are currently looking for a Logistics Coordinator for a permanent contract based in one of our most prestigious clients in the Wythenshawe area. This Logistics Coordinator role will involve, but is not limited to: - Dealing with drivers over the intercom - Dealing with drivers at “Drivers Reception” - Creating and updating bookings on Efacs -...


  • Irlam, Salford, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are seeking a Customer Service Representative to join our café team, where you will be responsible for providing excellent customer service and maintaining high standards of food quality and safety. As part of our team, you will assist with cooking, serving food, and ensuring that all kitchen equipment and utensils are clean and tidy.Key...


  • Irlam, United Kingdom CV-Library Full time

    Are you a customer service professional with a passion for providing exceptional support? Our client, a growing international organisation in the Irlam area, is seeking an enthusiastic Customer Service Executive to join their like-minded, flexible team. If you thrive in a fast-paced environment and possess strong communication skills, this could be the...


  • Irlam, Salford, United Kingdom Tesco Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a flair for cooking and serving food and drinks? If so, we want to hear from you! As a Cafe Team Member at Tesco, you will be part of a dynamic team that is dedicated to providing outstanding customer service in our cafes across the country.About the JobWe are seeking a highly...


  • Irlam, United Kingdom Morgan Ryder Full time

    I have partnered with a World Class manufacturer and supplier of surfactants and associated chemicals. They offer an impressive wide range of chemical manufacturing capabilities on behalf of their global customer base. As the Supply Chain Coordinator, you will play a crucial role in the organization by ensuring the efficient and effective flow of goods and...


  • Irlam, United Kingdom Kingsland Drinks Full time

    We have an exciting opportunity for a Customer Service Administrator to join our team based in Irlam, Manchester. This is a full time permanent role working 37.5 hours per week, Monday-Friday 8:30-4:45pm. Kingsland Drinks is a well-established premier independent UK supplier of wine and spirits specialising in providing a complete category solution. Using...