Customer Service Advisor

7 days ago


Irlam, United Kingdom Heads Recruitment Full time

**Customer Service Advisor**
**Irlam**
**£19,564**
**Monday
- Saturday - 5 days out of 6**
**8am - 4pm / 9am - 5pm**
**Permanent Contract**
Our client is a successful on-line retailer and due to their continued expansion they are looking for additional staff to work within their customer service department delivering outstanding Customer service to all our customers.
KEY RESPONSIBILITIES
? Answering Telephone calls from customers
? Transferring internal calls
? Processing orders over the phone and through our business system, NetSuite
? Meeting and greeting visitors
? Excellent telephone manner.
? Customer focused.
? Able to deal with customer’s complaints / problems.
? Have a professional caring manner.
? Turn a customer’s negative into a positive.
? Computer / IT skills.
? GCSE level maths and literacy
? The ability to work as part of a team and on their own using their own initiative
? We are also looking for a positive ‘can do’ attitude.
PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial.
AppH

Many Thanks


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