Customer Service

3 weeks ago


Orpington, United Kingdom ORP Recruitment Full time

**Salary**:£22,000 -£24,000 DOE

**Hybrid working**:40 hours between Monday - Sunday with rota’d days off

Office based in Orpington

**Responsibilities**
- Engaging with customers via inbound and outbound calls along with chasing leads
- Booking and effectively scheduling in-home sales appointments for the business
- Supporting customers by offering advice when looking to purchase new goods
- Working closely with the team to deliver a smooth and simply customer experience
- Identify and escalate any issues which compromise the customer service experience being provided

**Required competencies**
- Minimum of 2 years customer service experience preferable
- Ability to manage your time and deliver results in hybrid working environment
- Proficient in Microsoft packages
- Fantastic communication skills both written and verbal



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