Mod Nihl File Handler
2 months ago
To manage and progress own caseload of Pre-Litigation Noise Induced Hearing Loss claims from the MOD.
**Key Accountabilities**
- Reviewing documents and preparing reports
- Reviewing evidence (including medical/personnel records/AFCS and War Pension records)
- Conducting investigations with Insured/obtaining witness statements
- Dealing with routine correspondence
- Completing and updating MI
- Providing initial reports and further reports/advice to clients
- Liaising directly with the Claims Handlers and Managers
- Complying with Client’s instructions
- Assisting team in achieving goals and objectives
- Achieve a chargeable target
- Billing
- Appropriate delegation to paralegals
- Adhere to the Keoghs Values
Working Hours
35 hours per week
Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.
Primary location for this role is Compton Court, Coventry office
**Experience, Skills and Qualifications**
- Technically proficient in dealing with NIHL cases and/or having a willingness to learn quickly in a technically challenging environment
- Experience in handling own caseload
- Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims
Management system.
- Effective negotiator
- Ability to use own initiative
- Flexibility in relation to tasks undertaken
- Good listening and verbal communication skills
- Ability to maintain concentration and pay attention to detail
- Ability to self-organise and self-prioritise
- Ability to work under pressure and to target
- An enthusiastic and hardworking individual
**Contract Type**
- Permanent
**Area**
- Complex Injury 3
**Sub Area**
- Legacy
**Office**
- Keoghs Coventry Compton Court
**Closing Date**
- 19 Jul 2023
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