Sales & Order Processing Assistant
4 weeks ago
**Job Title**
Sales and Order Processing Assistant
**Reports to**
Sales Manager/Director
**Core Responsibilities**
This is a dual role covering sales assistant tasks (primarily quoting) and order processing. The sales assistant role largely involves raising quotes based on information provided by the sales team along with other tasks such as ordering samples. The order processing role involves taking responsibility for orders from the point of order through to successful delivery.
**Key Skills**
- Highly organised and able to cope with pressure
- Attention to detail but not at the detriment of speed
- Ability to understand client needs
- Learn about suppliers and how to create quotations (training will be provided)
- Proficient in the use of all standard Microsoft products (Outlook, Excel etc)
- Professional written and verbal communication skills and ability to communicate and interact at all levels of business
- To be able to function in an open office environment without distraction
**Tasks**
**Sales Assistant role**
- Take a brief from the sales team and produce an accurate quote including product visuals
- To assist with other sales tasks to support a busy sales team, for example ordering & despatching product samples
- To manage the sales team inboxes in view of freeing up the senior sales team to focus on larger opportunities
- Provide holiday cover for other members of the sales team
**Order Processing Assistant**
- Receiving an order from the sales team and managing it through the process to delivery and submitting of invoice
- This includes liaising with supplier to produce visual proofs and ensuring clients logo is used properly and then obtaining proof sign-off from client
- Undertaking some basic artwork and checking clients logos are correctly formatted
- Taking all the various steps to ensure products are printed correctly and suppliers are able to deliver on time to the client
- Ensuring the products are the correct quality and in the event of a client complaint or question to liaise with supplier and settle and questions relating. This relates to design, print quality, quantity, packing and product quality
- Taking responsibility for despatch and fulfilment of orders and liaison with couriers
- Provide holiday cover for other members of the order processing team
**Job Types**: Full-time, Permanent
Pay: £25,000.00-£32,000.00 per year
Work Location: In person
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