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Client Care Advisor
4 months ago
Client Care Advisor, Maidstone - £20,000 + Benefits
My client a well-established and growing veterinary practice are currently recruiting for a caring, friendly, and professional client care representative.
**Responsibilities**:
Build a good understanding of products and services to assist clients
Ensure reception and consultation areas are kept to a high standard of cleanliness and tidiness
Taking payments and follow up on any unpaid fees
Sending and receiving of orders, organising stock, and preparing medication
Assisting with marketing initiatives, puppy parties, open days etc
Assisting vets with animals when necessary
Communicating with other teams
About you:
You will possess a mindset to maintaining a quality of client focus.
Treat all animals and clients with care and compassion and be able to deal with emotional situations.
Be great at listening and communicating with other team members and with clients
A willingness to learn and continuously improve
Ability to multitask and use various computer systems and give the best service available
Client orientated problem solver with the ability to adapt to different situations.
Strong communication and organisation skills
Computer literate
Absolutely love animals
Driver with your own car, preferred
Hours
4 weekdays 8-6:30 and every other Saturday 8:30-12:30
Free onsite parking
Great benefits package
25 days holiday + Bank Holidays + your birthday off