Retail Shop Assistant

5 days ago


Cardiff, United Kingdom Sugar Box Full time

This is a really great opportunity for a committed Sales Assistant, with a lot of responsibility and room to grow for someone who wants to work in both a retail store but also in our online business (within offices in Cardiff) to provide variety in their day to day role.

Sugar Box is a modern, fun retail store, selling a wide range of popular American and Worldwide candy, drinks, chocolate and snacks.

We also have a very successful online business, which operates from a small warehouse in Cardiff Bay.

The role will be split between our online operation and our retail store. When working in our retail store, you will work in a team of 10, with a maximum of 5 members of staff on shift at any one time (but usually 1-2 in the week, and more on weekends/holidays). However, you must be happy to work alone for some of your shift (which would only be for 1-3 hours at a time on an opening shift).

You must be willing to work in a fast paced environment and be able to multi-task and resolve problems quickly.

When working in our warehouse, you will usually work with one (or two during busy periods) other members of the online team, or alone, depending on the day, managing our online orders (picking, packing and sending).

We are only looking for members of staff who have the personality to work in retail and win sales.

If you have previous experience working as sales assistant, retail assistant or sales executive this could be a perfect opportunity for you

You will have a very engaging and warm personality and your customer service skills will be second to none.

**Required experience**:
Retail Sales or Customer Service: 2 years

Tasks involved:
Adhere to our health and safety guidelines in both locations and ensure you work to our processes to ensure the safe and efficient operation of both sites.

You will be a real brand ambassador for the business and encouraging sales whilst on duty in the store by welcoming all customers entering the store with a friendly and warm approach while remaining calm, professional and focussed during difficult situations

Till and cash handling whilst in the retail store

Replenishing of stock in both the store and office, including delivery management (receiving the delivery and checking contents have arrived and checking for damage and out of date lines, labelling, pricing, restocking)

Housekeeping of the store and office on each shift

Assist the management team to effectively and accurately execute the operation of the businesses

Pick and pack web orders in our office neatly and efficiently, and send them using our delivery service providers in a timely and organised manner

Working alongside the website packing team to fulfil daily dispatch targets

Adhere to all H&S policies and procedures to ensure a safe environment for all staff

Maintaining correct stock levels and organisation including stock checks and counts

Organise transfers from main warehouse to our retail store alongside our retail staff, and vice versa

Maintain relevant paperwork, storage records and standards for accurate accounting of incoming deliveries

Flag up concerns or errors in paperwork from transfers or deliveries with management

Ensure there are enough packing supplies to maintain the day to day operation of the business

Be open to covering sickness and holidays as and when required

Deal with customer enquiries and any refunds professionally and effectively, converting refunds into sales opportunities where possible

Work Remotely
- No

**Job Types**: Part-time, Permanent
Part-time hours: 18-24 per week

**Salary**: £7.00-£9.50 per hour

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

COVID-19 considerations:
We provide masks and hygiene equipment.

Work Location: One location



  • Cardiff, United Kingdom Joke Shop Full time

    **About us** Joke Shop is a small business in Cardiff CF10 1AY. We are fast-paced, professional and creative. Our work environment includes: - On-the-job training - Lively atmosphere - Relaxed atmosphere We are looking for staff to work in our Cardiff store. You should be hard working, with a good sense of humour. You will be required to serve customers,...

  • Retail Assistant

    7 months ago


    Cardiff, United Kingdom The Stock Shop Full time

    **Our business** The Stock Shop Ltd is a well-established family run business providing retail therapy since 1988. We operate throughout the UK in NHS hospitals, offering ladies fashion, accessories, and gifts. The service we offer in NHS hospitals is completely unique - retail therapy in the true sense of the word - providing a welcome relief, and a...

  • Pet Shop Assistant

    7 months ago


    Cardiff, United Kingdom Burns Retail & Hospitality Ltd. Full time

    **Job title**: Pet Shop Assistant. **Location**: 81 Brandreth Road, Cardiff, CF23 5NU **Contract**: Full Time Contract 30 Hours **Hours**: 30 working hours per week over 6 days - Between Monday and Saturday. - With varied working hours. - unpaid 30-minute lunch break each day. **Accountable to**: Scott Peckham (Area Retail Manager). **Salary**: National...

  • Shop Assistant

    7 months ago


    Cardiff, United Kingdom Pettigrew Bakeries Full time

    **About us** We are an agile, customer-centric bakery team with a goal to deliver customer service that matches the quality of our products. Our work environment includes: - Food provided - Safe work environment - Lively atmosphere - On-the-job training **Overview**: We are seeking a dedicated Bakery Shop Assistant to join our exceptional team. As a Shop...


  • Cardiff, United Kingdom Greggs Full time

    **Location**: Greggs, 205 Cowbridge Road East Riverside CF11 9AJ **Pay**: £10.37 per hour, paid weekly **Contract type**: Permanent **About you**: For this 20 hour a week position, you will be working 4-5 days per week supporting management. Early & late shifts and weekend working will be on a rota basis. You’ll fit right into Greggs as a Supervisor...

  • Shop Assistant

    7 months ago


    Cardiff, United Kingdom Wastesavers Ltd Full time

    **Job Title**: Reuse Shop Assistant **Responsible to**: Area Manager **Responsible for**: The day to day operation of a reuse shop at the The Cabin, Lamby Way, including sales, cash management, stock, reporting and management of volunteers **Location/departments**: The Cabin, Lamby Way Depot, Lamby Way, Cardiff, CF3 2HP (cover at other WCTL sites will...

  • Shop Assistant

    7 months ago


    Cardiff, United Kingdom Longhours Ltd TA Nisa Local Full time

    Responsibilities: - Assist customers with their inquiries and provide excellent customer service - Maintain a clean and organized shop environment - Stock shelves and ensure products are properly displayed - Process transactions accurately and efficiently - Assist in inventory management, including receiving and restocking merchandise - Collaborate with...

  • Shop Assistant

    5 days ago


    Cardiff, United Kingdom Curado Bar Full time

    We are on the lookout for passionate people, with a love of food and wine, who love working with the public and passing on their knowledge. About the role Working alongside the Warehouse Manager you will be responsible for the day to day running of the retail shop, this role will also include assisting in warehouse duties, from picking wholesale orders to...


  • Cardiff, United Kingdom Dunelm Full time

    Our store in **Cardiff** are looking for a minimum **20 **hours** per week **Barista/Coffee Shop Assistant**. The hours will be spread across the week and will include at least **one evening** and **one weekend shift.** Do you enjoy working in a tight knit team?! Love building up and maintaining a relationship with customers ?! Passionate about...

  • Retail Assistant

    3 days ago


    Cardiff, United Kingdom Mamas & Papas Full time

    **Retail Assistant**: **Stores**: **Cardiff**: Mamas & Papas (Cardiff) Unit 8A (Unit 7 Postal Address), Capital Retail Park Leckwith Cardiff CF11 8EG **Overview**: Mamas & Papas are now the UK's largest baby products specialist retailer. More importantly though, we're the baby products retailer of choice. Our store teams, are that warm arm of reassurance,...

  • Retail Assistant

    7 months ago


    Cardiff, United Kingdom Mamas & Papas Full time

    **Retail Assistant**: **Stores**: **Cardiff**: Mamas & Papas (Cardiff) Unit 8A (Unit 7 Postal Address), Capital Retail Park Leckwith Cardiff CF11 8EG **Overview**: Mamas & Papas are now the UK's largest baby products specialist retailer. More importantly though, we're the baby products retailer of choice. Our store teams, are that warm arm of reassurance,...

  • Retail Assistant

    7 months ago


    Cardiff, United Kingdom Keller kitchens LTD Full time

    Join our team at a thriving Kitchen Supply Store specializing in kitchen appliances and equipment as a Retail Assistant. We are seeking a friendly and customer-oriented individual to provide exceptional service and support in our welcoming retail environment. As a Retail Assistant, you will play a key role in assisting customers, maintaining store...

  • Shop Supervisor

    3 days ago


    Cardiff, United Kingdom Sue Ryder Full time

    Shop Supervisor Unit 9 Crickhowell Road St Mellons Cardiff CF3 0EF Be there when it matters Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical and emotional support every year, in our hospices and...


  • Cardiff, United Kingdom Dunelm Full time

    **Barista/Coffee Shop Assistant**:£6.72 - £10.80 per hour.** Our store in **Cardiff** are looking for a minimum **16** **hours** per week **Barista/Coffee Shop Assistant**. The hours will be spread across the week and will include at least **one evening** and **one Saturday or Sunday shift.** - Do you enjoy working in a tight knit team? Love building up...


  • Cardiff, United Kingdom Dunelm Full time

    **Barista/Coffee Shop Assistant**:£6.72 - £10.80 per hour.** Our store in **Cardiff** are looking for a minimum **16** **hours** per week **Barista/Coffee Shop Assistant**. The hours will be spread across the week and will include at least **one evening** and **one Saturday or Sunday shift.** - Do you enjoy working in a tight knit team? Love building up...

  • Sales Assistant

    6 months ago


    Cardiff, United Kingdom THE FRAGRANCE SHOP Full time

    The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable sales consultant to join our team! We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge with the fragrance industry. So, if you feel you...

  • Retail Assistant

    1 month ago


    Cardiff, United Kingdom Iceland Full time

    DescriptionAt Iceland we like to do things differently.We are a fair and ethical retailer, who believe in investing in our people and making a difference.We are now recruiting for a Retail Assistant to join our supportive Iceland family.As a Retail Assistant, you are at the heart of our operation and we are looking for individuals who share our energy and...

  • Retail Assistant

    3 days ago


    Cardiff, United Kingdom Primark-UK-IE Full time

    **Location**: Primark Cardiff **Salary**: £8.51-£9.09 (dependent on age) **Employment type**: Temporary (3 months) **Job type**: Part Time **Contracted hours**: Between 8 - 20 hours per week **Working pattern**: Varied shifts including mornings; afternoons; evenings and weekends - all will be discussed at interview We’re Primark - one of the biggest...


  • Cardiff, United Kingdom Sky Full time

    **Retail Team Leader** **40 hours, working 5 out of 7 days** **Up to £33,000 plus bonus, free Sky products + benefits** Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine. Over the...

  • Retail Assistant

    7 months ago


    Cardiff, United Kingdom The Warehouse Hair & Beauty Supplies CARDIFF Full time

    The Warehouse Hair & Beauty Supplies is a leading provider of hair and beauty products in Cardiff. We are currently seeking a dedicated and customer-focused Retail Assistant to join our team. As a Retail Assistant, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our store. **Responsibilities**: -...