Head of Specialist Housing

5 months ago


Leicester, United Kingdom PA Housing Full time

**Shape the Future with PA Housing: Head of Specialist Housing**:
Are you ready to lead a dynamic team, revolutionise our specialist housing offer, and drive operational excellence? As the Head of Specialist Housing at PA Housing, you'll play a pivotal role in enhancing the resident experience and fostering strong community relationships.

**Why Join Us?**:
Welcome to the future of work Our hybrid model gives you the best of both worlds. Spend 2-3 days a week in the office and the rest from the comfort of your home. During probation and training, we may request more office presence to ensure you're fully supported and set up for success. Your well-being and confidence are our top priorities. Love the office vibe? Feel free to be there more often

**Work-Life Balance: Our 9-Day Fortnight**:
We get itbalance is everything. That's why we offer an optional 9-day fortnight scheme*. Compress your hours into nine days and enjoy a bonus day off every fortnight. It's our way of giving you the flexibility to recharge and be your best self.

**Key Responsibilities**:

- ** Be the Resident Rockstar**: Lead our specialist housing portfolio with a customer-first approach that dazzles and delights.
- ** Master Relationship Builder**: Manage and influence key stakeholders to turn challenges into triumphs.
- ** Engagement Guru**: Align our Residents Strategy with organisational goals for impactful outcomes.
- ** Housing Visionary**: Shape the future of our specialist housing offerings with your innovative touch.

Check out the full job description available as a downloadable attachment at the bottom of the advert for all the details.
- Holds a relevant professional housing qualification (level 5 or working towards it).
- Educated to degree level or equivalent, with experience as Head of Housing, Regional Housing Manager, or Housing Operations Manager.
- Digital-savvy and loves using tech to enhance customer engagement and service delivery.
- Connects effortlessly with diverse customer segments, including the vulnerable and hard-to-reach.
- Expert in relevant legislation, regulations, and standards.

**How to Apply**:
**AGENCIES**: We know where you are if we need you, so please do not contact us.

Join PA Housing and be part of a team that values innovation, flexibility, and excellence. Make an impact that resonates with our residents and communities every single day. Let's create something amazing together



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