Casual Luggage Porter
6 months ago
Summary
**Casual Luggage Porter**
**Salary: £10.42/hr**
**Just some of the benefits you will enjoy as a Casual Luggage Porter**
- Free meals on duty
- Uniform provided and laundered complimentary
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
- And lots, lots more
**What you will do as a Casual Luggage Porter**
The Casual Luggage Porter is accountable for providing guests with all service and assistance connected with arrival to and departure from the hotel. Some of the key processes include but are not limited to:
- Welcome the guest to the hotel in a professional manner.
- Offer car valet service where required.
- Ensure the forecourt is kept clean & tidy at all times in accordance with hotel standards.
- Provide a smooth arrival and departure experience including rooming and delivering luggage.
- Assist guest’s during their stay and handling guest complaints were applicable.
- Ensure the hotel lobby is clean and well maintained at all times.
- Maximise revenue opportunities through up selling.
- Provide all required information about the Hotel, available services and facilities.
**About Hyatt Regency London - The Churchill**
Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes and Afternoon Tea at The Montagu and snacks and cocktails at award-winning Churchill Bar & Terrace.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the Hyatt family which has 1100 hotels in over 70 countries and is recognised as a UK Great Place to Work Company
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