Learner Experience Assistant

2 weeks ago


Swansea, United Kingdom Gower College Swansea Full time

**About us**:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.

At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.

**The role**:

- To liaise with students in student spaces, including the student common room and catering areas, and the perimeter of the buildings, with the aim of encouraging positive behaviour and participation in activities._
- Part time (15 hours per week)
- Term time (36 weeks per annum)
- Fixed Term until 26 May 2024
- £7,580 - £7,742 per annum (£12.13 - £12.39 per hour)
- Tycoch Campus, SA2 9EB

**Key Responsibilities**:

- Patrol the students’ areas ensuring they are maintained in an acceptable way including having a visible presence in the common room and coffee bar areas at key times
- Work closely with students to proactively reinforce the College’s Learner Charter - to include learners always carrying their Student ID Card and encouraging positive learner behaviour and challenging poor behaviour e.g. bad language, dropping or leaving of litter, etc.
- Support the Learner Experience Team with cross-college enrichment activities - both on and off campus.
- Be the first point of contact along with the Estates team for any reports of conflict within the College, attend the scene utilizing conflict resolution techniques.

**About you**:

- Level 3 qualifications or above in coaching, mentoring or youth work
- Trained to intervene in situations of potential or actual situations of conflict
- Level 2 (GCSE Grade A-C) or equivalent Maths and English qualification.
- Experience of motivating young people

**Benefits for you**:

- 28 days pro rata annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
- A Local Government Pension Scheme with an average employer contribution of 21% (2023)
- Discounted study opportunities on College programmes
- Discounted Sport Centre gym membership for £60 per year


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