Waste Management Bookings Coordinator
3 weeks ago
Roydon Group are one of the UK's leading Plastics Reprocessing and Waste Management Companies employing over 160 staff across 3 sites. We are looking for a Waste Management Bookings Coordinator to join our growing team in the Waste Management Office with an immediate start.
**What does the position entail?**
- Liaising with contractors to book the job and ensue everything is recorded on our inhouse system
- Being proactive to chase up contractor and report back to customers
- Dealing with ADHOC issues such as missed lifts, breakdowns and following up on bookings
- Liaising both internally and externally to solve queries
- Communicating well with your team and line manager and wider business
- Any ADHOC General Office and Administrative functions required
You will be working within a small team providing excellent levels of customer service. You must be able to ‘think on your feet’ as the environment is fast paced, working to tight turn arounds for bookings with strict SLAs.
Excellent Organisation, Communication and Customer Services skills are essential. You must be willing to learn new functions and systems, and comfortable working across various software and Microsoft packages
Experience of the Waste Industry (desirable but not essential)
Salary is to be decided dependent on experience and proven performance
Monday - Friday: 8am - 5pm
**Salary**: From £25,740.00 per year
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- Please list 2-3 dates and time ranges when you could do an telephone interview.
**Experience**:
- Waste Management: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: One location
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