Hotel Receptionist

3 weeks ago


Malmesbury, United Kingdom The Rectory Hotel Full time

The Rectory Hotel ' Named the Sunday Times best places to stay Boutique Hotel of the Year 2024' is a 15-bedroom boutique hotel with an exclusive 3 bed cottage and a secluded outdoor swimming pool all set in manicured grounds. It boasts a beautiful glasshouse serving the best freshly cooked, local produce from our team of experienced chefs, a well-stocked bar offering the most up to date cocktails and wines in tastefully decorated public areas including drawing rooms and cosy dining rooms.

We are looking for a front desk assistant to join our team. This is an important role, as you will be the first point of contact to all of our delightful guests until the end of their stay.

We need a hardworking, outgoing and confident individual who can take great pride in this important role. You must be able to manage your time efficiently and feel comfortable in a fast-paced environment as well as being computer literate with impeccable telephone manners and minimum a year’s experience in the role.

Work patterns are shift based, working 5 days on a 7-day rota to include evenings and weekends. Shift times vary and can be anytime when reception is available between 7am - 10pm.

A stone’s throw away from the hotel is our sister establishment the Potting Shed Pub, serving fantastic honest British food, again locally sourced, but geared to the fun and fast paced vibe of a high-end pub. It’s a busy environment, with a great energy that is genuinely brilliant fun to be part of.

The pub and hotel share the same ethos of serving the highest quality with the best hospitality and genuinely care about each and every guest’s experience. There is an obvious different vibe between the two sites, but the teams of both businesses are young, energetic and work fantastically together.

The physical geography of the businesses and their natural overlap allow individual team members the opportunity to work between the two operations, facilitating variety but more importantly the possibility for rapid progression within the group that goes hand in hand with increasing experience and exposure to the two different working environments.

**Salary**: £22,000.00-£25,000.00 per year according to experience based on 40 hours per week. A share of service charge would be in addition to standard pay.

Part time/ reduced hours available on an hourly rate.

**Job Types**: Full-time, Part-time, Permanent

Pay: £22,000.00-£25,000.00 per year

Expected hours: No more than 40 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person


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