Counter - Shop Supervisor
2 weeks ago
**Job Summary**
Our **Middlesborough **branch is looking to recruit for the following role:
**Counter - shop supervisor**
In this position, you will play a key role in the stock control and the sale of our full range of building supplies products therefore previous sales experience in a similar role within a builder’s merchant environment is essential.
**Responsibilities and Duties**
- Assisting customers and supervising the shop part of the branch
- Dealing with customers over the telephone and face to face
- Providing excellent customer service
- Loading and unloading vehicles
- Picking and checking orders
- Storing stock safely
- Maintaining a tidy and safe working environment
- You will also be making multi drop deliveries to customers in the surrounding area, providing top quality customer service driving the Class 2 HGV vehicles with the Remote HIAB Crane. Experience is desirable for this role.
- **Responsibilities and Duties**
- A diverse role handling stock control and providing quotations for customers.
- Purchasing materials / managing stock levels for all categories
- Dealing with customers both face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to building product sales, using every opportunity to make or increase a sale.- **Qualifications and Skills**
- Sound Construction industry knowledge is advantageous
- Previous sales experience in a builder’s merchant environment would be desirable
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication and interpersonal skill
- Computer literate.
- **Benefits**
- A competitive pay package
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Ref - High
Work Location: One location
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