Call Centre Operator
5 months ago
We are delighted to be working in partnership with Ashford Borough Council - a local authority like no other in the county.
- Based in a busy Monitoring Centre department for approximately 12-weeks, the main focus will be to work as part of a team, on a rota basis, in the Council's 24 hour monitoring centre, being responsible for providing cover across the Council's CCTV, Lifeline and Out of Hours services.- To respond and prioritise emergency tele-care calls by operating computerised call handling equipment;
- To operate the out of hour's service in accordance with procedures;
- To operate the CCTV system in accordance with procedures and current legislation;
- To act as Controller of the Town Net Radio and to respond to the police radio when required;
- To provide the highest standard of customer service, maintaining confidentiality at all times;
- To maintain comprehensive records of all activities and communications in response to each request or incident management.
If you have a background from a busy call centre environment where you are familiar working under pressure and providing a high-quality services, have a "can-do" and empathetic attitude with excellent IT and communication skills then call me today. A SIA licence would be favourable.
- Working hours are based on 12 hours shift patterns on a rota basis including weekends and bank holidays, days and nights.
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Call Handler
5 months ago
Ashford, United Kingdom Page Personnel Full timeWeekend/ Night Work - Call centre **About Our Client**: Providing high quality, effective responses to clinical and non clinical call from patients and professionals. - Deliver service excellence in a proactive and engaging way within the call flow guidelines. - Question effectively and document patient details with extreme levels of accuracy - Be...
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Claims Call Centre Agent
5 months ago
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Call Centre Agent
6 months ago
Ashford, United Kingdom Neilson Financial Services Full time**Who are we?** We are a successful financial service sales contact centre based in central Ashford! We are looking for talented Sales Agents to join our team here, who want to progress their careers and earn lots of money through sales! Neilson Financial Services is a leading specialist provider of innovative, simple and great-value direct life insurance...
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Call Centre Agent
5 months ago
Ashford, United Kingdom Home Services & Repairs Ltd Full timeDuties: - Handle inbound and outbound customer calls in a professional and courteous manner - Provide excellent customer service - Maintain accurate and detailed records of customer interactions in the company database - Follow company policies and procedures regarding call handling **Requirements**: - Ability to multitask and work in a fast-paced...
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Call Centre Agent
5 months ago
Ashford, United Kingdom Home Services & Repairs Ltd Full timeWe are a fast-growing family run business providing a variety of home services such as electricians, locksmiths, and pest control across the country. **Duties**: - Handle inbound and outbound customer calls in a professional and courteous manner. - Provide excellent customer service. - Maintain accurate and detailed records of customer interactions in the...
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Call Centre Agent
5 months ago
Ashford, United Kingdom Home Services and Repairs Full time**Own transport needed due to rural location**. We are a small family run office, based in Ashford taking inbound service calls and allocating them to a local engineers. No experience needed as on the job training provided. Job involves answering the telephone so a good telephone manner is essential. If you are friendly, hardworking, and reliable come and...
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Sales and Services Call Centre Agent
5 months ago
Ashford, United Kingdom Saga Full timeJob Introduction **This is an Office-Based role at our Ashford call centre (TN23 1FB).** Saga Insurance is a modern, fast paced and challenging sales and customer service environment where you will spend each day fulfilling a variety of needs by selling our fantastic range of Saga products as well as providing first class customer service to our new and...
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Call Centre Agent for Insurance Claims
5 months ago
Ashford, United Kingdom Saga Full timeJob Introduction **This is a hybrid role which means you’ll be based at home but with regular days in the office to collaborate with colleagues. So, it’s important you live within a reasonable commuting distance of our office in Ashford.** Main Responsibilities **What you’ll do** Our colleagues play the most important part in creating exceptional...
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Centre Administrator
7 months ago
Ashford, United Kingdom Kingswood Full time**Centre Administrator**: **Job Purpose** To undertake general administration duties in a professional and timely manner, delivering good customer service at all times and ensuring the reception and Front of House areas are clean\tidy and manned efficiently and professionally. **Key role responsibilities and accountabilities** - Ensuring reception and the...
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Security Cctv Operator
5 months ago
Ashford, United Kingdom County Square Shopping Centre - Landswood Facilities Management Full time**Purpose of the Role** Monitoring and Access control of the shopping centre out of hours. Monitoring CCTV, performing internal foot patrols, controlling contractors and deliveries to the centre, safeguarding centre property, maintaining control room records and responding to emergencies. **Reporting to**: Customer Services Supervisor and Manager **Hours...
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Forklift Driver/warehouse Operative
6 months ago
Ashford, United Kingdom First Call Contract Services Ltd Full timeFirst Call Aviation is hiring for Forklift Warehouse Operative at Ashford, Surrey. **Working with First Call Contract Services gives you many additional benefits**: - Money saving offers and discounts at your fingertip. - 24/7 GP helpline - Discounted Gym membership in over 2500 gyms **Shifts and Pay Rates**: - Night Shift - 8hrs shift - Tuesday to...
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Business Centre Manager
3 weeks ago
Ashford, Kent, United Kingdom The Workplace Consultancy Full timeJob Title: Business Centre ManagerThe Workplace Consultancy is seeking a highly skilled Business Centre Manager to join their team. As a key member of the team, you will be responsible for promoting our office space in the property community and enhancing sales and financial performance of the centre.Key Responsibilities:Manage the financial and operational...
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Business Centre Manager
4 weeks ago
Ashford, Kent, United Kingdom The Workplace Consultancy Full timeJob Title: Client Services ManagerWe are seeking a highly motivated and experienced Client Services Manager to join our team at The Workplace Consultancy.About the Role:The successful candidate will be responsible for promoting our office space in the property community, enhancing sales and financial performance of the centre. They will work closely with the...
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Business Centre Manager
3 weeks ago
Ashford, Kent, United Kingdom The Workplace Consultancy Full timeAs a key member of The Workplace Consultancy team, the successful candidate will be responsible for promoting our office space in the property community, enhancing sales and financial performance of the centre.The ideal candidate will have excellent administrative, organisational and communication skills, be confident, show attention to detail, enthusiasm,...
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Contact Centre Advisor
5 months ago
Ashford, United Kingdom EASi Recruitment Limited Full timeWe are looking for a Contact Centre advisor to work in the Ashford Office. As a Contact Centre Advisor your role will primarily involve making outbound calls to new and existing customers to update them on the status of their Tax Refund claim. You will be responsible for achieving targets and agreed service levels, along with balancing some administrative...
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Operations Administrator
5 months ago
Ashford, United Kingdom PHS Group Full time**Operations Administrator** As an Operations Administrator, you play a key part in the success of phs. Working behind the scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinating the service routes and effectively brief and debrief drivers to enhance...
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Area Deployment Centre Agent
5 months ago
Ashford, United Kingdom Auto Windscreens Full timeOverview: Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen glues that will set even in damp or freezing conditions. We lead the industry in the training and certification of our technicians...
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Administrative Officer
4 weeks ago
Ashford, Kent, United Kingdom Essex Police Full timeJob Title: Administrative Officer - Victim CentreWe are seeking an experienced Administrative Officer to join our team at the Compass House, Ashford. The successful candidate will provide first-class receptionist and administrative functions to support the Victims Centre and the Commissioning Team.About the Role:Deliver exceptional administrative support to...
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Administrative Officer
4 weeks ago
Ashford, Kent, United Kingdom Essex Police Full timeJob Title: Administrative Officer - Victim CentreWe are seeking an experienced Administrative Officer to join our team at the Compass House, Ashford. The successful candidate will provide first-class receptionist and administrative functions to support the Victims Centre and the Commissioning Team.About the Role:Deliver exceptional administrative support to...
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Midwife - Birth Centre Core Midwife
4 weeks ago
Ashford, Kent, United Kingdom East Kent Hospitals University NHS Foundation Trust Full timeJob SummaryWe are seeking an enthusiastic and dedicated midwife to join our team at the Singleton Unit Birth Centre. As a core midwife, you will play a vital role in providing holistic, personalized care to women and birthing people in a birth centre setting.Main DutiesBe responsible for dynamic risk assessments for women, birthing people, and staff,...