Sales Administrator

3 months ago

Hook, United Kingdom Paramount Pools Ltd Full time

Paramount Pools Ltd is looking to recruit and offer an opportunity to work for a rapidly growing family business. We are seeking a sales administrator to join our established team based in Hook, Hampshire.

The role will primarily be office based throughout the high season (Apr-Sept). Low season may require travel to our dealers located nationally (car provided). A full UK Driving License is essential. Driving experience and age requirements will be applicable for insurance purposes.

The role may involve out-of-hours telephone support for our varied customer portfolio and the requirement to diagnose and offer technical advice remotely. You’ll need to be able to think creatively and communicate your thoughts clearly to our end users.

**Your key responsibilities will be**:

- Offering Telephone support and dealing with day-to-day trade enquiries.
- Processing and submitting quotations for all product lines.
- Processing orders for all key components.
- Diagnosing and offering key support.
- Working closely with advertising and marketing contractors.
- Dealing with Website enquires.
- Implementing changes to the Website.
- Attending and exhibiting at a 3-day annual pool show based in Coventry.
- Occasional client training.
- Any tasks allocated by senior members of the team.
- Existing experience within the pool trade.
- A team player.
- Positive and patient attitude.
- Excellent communication skills.
- High standard of customer service.
- Attention to detail.
- Methodical approach to tasks.
- Creative thinking.
- Willingness to travel.
- Flexible approach to unsociable hours.

**Required skills**:

- Advanced user of Windows 10 / 11.
- Excellent communication skills.
- Familiar with Word, Excel & Microsoft operating systems.
- Ability to work as part of a team.
- Flexibility to travel and to work unsociable hours when required.
- Willingness to learn and work in a fast-paced dynamic environment.
- Good organisational skills
- Strong competency with hand tools.
- Customer service skills.
- Ability to work quickly to resolve technical issues with mínimal oversight.
- Full UK Driving Licence.

**Desirable skills**:

- Administration and documentation skills.
- Familiar with PhotoShop or Indesign software.
- Experience in providing remote desktop support.

**Job Types**: Full-time, Permanent. The job requires a minimum of five days of holiday usage over the Xmas break period.

**Salary**: £22,464.00-£30,000.00 per year

**Benefits**:

- Company events
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hook: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (required)

Work Location: Hybrid remote in Hook

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