Resolution Administrator

4 weeks ago

Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.

We have a new opportunity within our Resolution Operations team to join them as a **Resolution Administrator.**

This is a 6-month fixed term role based in our TDS office in Hemel Hempstead and will follow our hybrid working policy of a minimum of 2 days in the office per week.

**Some of the key responsibilities include**:

- Multitasking and prioritizing heavy workloads efficiently
- Conducting thorough reviews of deposit dispute cases, maintaining records and addressing internal and external queries to ensure targets are met
- Review adjudication reports following established procedures and communicate dispute outcomes to involved parties
- Set up award payments aligned with the adjudication report, ensuring accuracy in payment details, and meet internal and external KPIs for timely report issuance. Identify and address special circumstances impacting payment processing.
- Perform additional responsibilities as reasonably required by a TDS Dispute Resolution Manager, stay updated on developments in the private rented sector, and safeguard the independence and impartiality of TDS' dispute resolution service.

**The successful applicant must be able to demonstrate practical knowledge and experience in**:

- Processing large volumes of electronic information
- Being a confident communicator both verbally and written
- Good knowledge in Microsoft Word, Excel & Outlook
- Effectively working in a team
- Showing a high level of accuracy and attention to detail

**TDS offers a plethora of benefits inclusive of**:

- 12.5 days holiday
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Plus many more

If you have any questions or would like to find out more information, please feel free to contact me directly.

**Job Type**: Fixed term contract
Contract length: 6 months

**Salary**: £23,735.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
- Work from home

Application question(s):

- How confident are you using Microsoft Office tools? (Word, Excel & Outlook)

**Experience**:

- Customer service: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Resolution Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...

  • Resolution Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...

  • Resolution Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...

  • Resolution Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Administrator

    4 days ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Administrator - Resolution Team

    1 month ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    The Sales & Customer Success team are seeking an administrator to join TDS and support us selling products to letting agents in England and Wales. Our products include tenancy deposit and client money protection. Reporting to the Head of Sales and Client Success, you’ll assist in the day-to-day administration of sales activities. So, if you’d like...

  • Resolution Administrator

    2 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Administrator

    1 day ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Executive

    2 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Executive

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We’re The Dispute Service (TDS) and we operate the leading and longest serving deposit protection schemes in the UK. We’re passionate about providing letting agents, landlords and tenants with rental deposit protection, and we provide free resolution services should issues arise. This is a fantastic opportunity to join our dynamic Resolution team who...

  • Resolution Executive

    2 weeks ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Resolution Executive

    1 week ago

    Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

    We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also...

  • Administrator

    1 month ago

    Hemel Hempstead, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! A fantastic opportunity has arisen for an enthusiastic, competent, part-time administrator to provide strong administrative support to the Community Cardiology Service. You will be working as part of an...

  • Administrator

    2 days ago

    Hemel Hempstead, United Kingdom Central London Community Healthcare NHS Trust Full time

    CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! A fantastic opportunity has arisen for an enthusiastic, competent, part-time administrator to provide strong administrative support to the Community Cardiology Service. You will be working as part of an...

  • Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Ashendon Recruitment Full time

    **Overview**: **Office Management**: - Create a welcoming atmosphere for visitors and clients by greeting them professionally and aiding as needed. - Ensure meeting rooms, common areas, and other facilities are clean, organised, and properly maintained. - Monitor office supplies and place orders when necessary, ensuring an adequate stock is maintained. -...

  • Logistics Administrator

    1 week ago

    Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    Would you like to work for a well-established international company who are extremely supportive of their staff and well known for their low staff turnover? Or a company that offer the fantastic opportunity of hybrid working as well as a number of otherfantastic benefits? If so then this could be an excellent opportunity to join a vibrant, hard-working team...

  • Administrator

    2 months ago

    Hemel Hempstead, United Kingdom ARL Recruitment Ltd Full time

    Overview:We have a fantastic part-time opportunity to work with a provider of fully managed, hot desking, office, and meeting space in the local area. Their centres serve as a physical presence for client's companies, offering a professional environment for entrepreneurs, working parents and employees. As an Part Time Administrator, you will play a vital...

  • Customer Service Administrators

    1 day ago

    Hemel Hempstead, United Kingdom Think Specialist Recruitment Full time

    We are looking to recruit a Customer Service Administrator to join a well-established client based in Hemel Hempstead, central to the Maylands area. This is an excellent opportunity to join a vibrant, hard-working team. Within this role you will be responsible for reporting and monitoring company orders. If you have a strong administrative background with...