Administrator - Resolution Team

2 weeks ago


Hemel Hempstead, United Kingdom Tenancy Deposit Scheme Full time

The Sales & Customer Success team are seeking an administrator to join TDS and support us selling products to letting agents in England and Wales. Our products include tenancy deposit and client money protection.

Reporting to the Head of Sales and Client Success, you’ll assist in the day-to-day administration of sales activities. So, if you’d like variety in a fast paced sales environment, please get in touch

We have two 6-month fixed term contract opportunities.

On top of the salary you will also get £1,800 cost of living supplement that is paid monthly.

**What you’ll do**
- Create and update information in the CRM system.
- Daily monitoring of multi-channel sales contacts.
- Support customer meetings - prepare agendas, take and distribute minutes.
- Assist with order processing.
- Generate and update sales reports.

**What you’ll bring**
- Previous experience in administration.
- An organised approach with an ability to work independently or part of a team.
- Excellent written and verbal communication skills.
- A high level of accuracy and attention to detail.
- Confident working on a variety of IT systems, knowledge of CRM systems, Excel, and Microsoft.

**Where you’ll work**

We’ve embraced hybrid working and split our time between 2 days working in our lovely modern office space in Hemel Hempstead with onsite parking available and the convenience of working from home.

**About TDS**

TDS (The Dispute Service) is the leading tenancy deposit protection and resolution service provider in the UK making life easier for tens of thousands of agents, landlords, developers, and millions of tenants and homebuyers. TDS is a not-for-profit company with offices in Hemel Hempstead, Glasgow, and Belfast.

Our Values - customer excellence, fairness, making a difference and teamwork By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: £21,935.00 per year

**Benefits**:

- Company car
- Company events
- Life insurance
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hemel Hempstead: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Hemel Hempstead


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