F&b Co-ordinator

4 weeks ago


London, United Kingdom The Clermont Full time

**F&B co-ordinator**:
**Contract Type** - Permanent
- 0 hours per week**Employment Type** - FlexibleThe Royal Horseguards is a stunning 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place.

**The Role**:
We are looking for enthusiastic people with a passion for great service to join our Food and Beverage team. As a Food and Beverage co-ordinator you will ensure that each guest query is resolved within the specified time frame, all the bookings are in the systems, all third party cheques are settled timely. You would also be responsible for ensuring all the guest feedbacks are responded to in timely manner and every guest that eats or drinks in our restaurants and bars has an exceptional experience. You will also help in Restaurant service as and when required and be the face of the restaurant for our valued customers. You will be empowered to get to know your guests and ensure that you take the necessary steps to personalise their stays and build loyalty.

A genuine passion for delivering quality service is essential to be successful in this role and attention to detail will be crucial to ensure every guest leaves feeling satisfied. There will be an element of multiskilling within your role and you may be asked to work across other departments on occasion, however we believe this allows our team members the opportunity to adapt and develop within the hotel.

**What we look for**:

- Passionate about delivering the highest levels of service with a desire to learn, work hard and progress
- Comfortable in a front line role facing the public
- Empathetic and able to build relationships
- An open personality who is relaxed and natural in their interactions
- Accurate with good attention to detail
- Demonstrable desire to pursue a hospitality career
- Able to work effectively as part of a team
- Previous experience in a fast paced service environment

**What's in it for you?**:

- Great development opportunities
- Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group group
- Interest fr Advert Reference: 3525017


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