Training & Engagement Executive - 12 Months Ftc..

5 months ago


Sheffield, United Kingdom Bumper Full time

**Who are Bumper?**

Please allow us to blow our own trumpet for a minute... We've built a customer-centric product that is a market leader, and we are smashing it

We're a **multi-award-winning** digital payments platform within the automotive industry. We work with over 4,000 automotive retailers, helping drivers to pay for motoring costs, accessories and other services through a variety of different payment options.

Bumper is a fast-growing payments scale-up and we’re excited to continue building on our growth having recently completed a successful Series B funding round. We’re looking to hire a dynamic and passionate **Training & Engagement Executive**, working remotely.

Our Head Office is in Sheffield City Centre, and we have offices also based in London and Turkey. We've recently brought retailers in Germany, Spain and the Netherlands on board, and plan to expand further into Europe and beyond - world domination here we come

**A bit about the role...**

We are excited to begin the next phase of our growth and are looking for a **dynamic and ambitious customer service professional** to join our growing team as a **Training & Engagement Executive** across our national network, working remotely. You will be an **ambassador** for the brand and passionate about establishing Bumper as the No.1 partner of choice to a range of clients and customers.

**Key responsibilities**:

- You’ll have a key role in increasing the engagement of Bumper users within new and existing dealerships and garages
- You’ll identify users that require support and contact them to improve performance
- You’ll identify and contact dormant sites and garages
- You will provide install training to ensure users understand the value proposition and drive user adoption rates
- You’ll offer retraining sessions with existing users to reactivate and energise their use of the product
- You will conduct follow-up sessions in the form of Q&A’s and 1:1 or group refresher sessions to ensure our customers and users get on-going support
- You’ll deliver training sessions remotely with occasional onsite client visits
- You will work closely with the sales team to identify key users and partners for training sessions and general support
- You’ll be targeted on the quality and volume of training sessions and calls you deliver and you’ll ask for client/user feedback to continue to improve our training offer

**Now a bit about you**

We are a passionate and professional team, and are looking to hire a customer service/training professional, or sales advisors with a shared interest in our **scale-up journey** and with the aim to embed Bumper as the No.1 payments platform in Europe.

**What we are looking for in you**:

- You’ll have a successful track record as a customer service professional, sales advisor or trainer
- You can evidence your experience of offering support and training on new software products or customer relationship management systems
- You’ll ideally have previous experience of delivering presentations to clients and customers
- You will be proficient in the use of MS PowerPoint
- We expect you to have a professional knowledge of communication tools and software such as MS Office suite and Slack

**What you'll get from us...**
- Basic salary of **£30,000 per year **(salary dependent on experience)
- Performance based bonus** up to 15%**:

- We give **26 days holiday** + bank holidays, plus volunteer days throughout the year
- Private Healthcare and Medicash plan with** Vitality**:

- For all your wellbeing and development needs, we provide each colleague with a **Wellbeing** Allowance**:

- We are committed to our colleagues **development**, **so will support you through relevant **qualifications** that will help you to further your career
- Our **Bumper Flex** policy aims to give colleagues a better work/life balance
- Every year the whole company goes away on our **Bumper Retreat** for a few days of mingling, collaboration and some fun activities - make sure your passport's in date
- If and when the time comes, we have **Enhanced Parental Leave** policies in place for both Primary and Secondary carers

Perks are nice, but we know perks don’t make up the whole package of a great job. By joining our Bumper team, you'll have the opportunity to be an ambassador for our product & brand, and help us to continue on our winning streak


  • AML Risk

    3 weeks ago


    Sheffield, United Kingdom qed legal Full time

    AML Risk & Compliance Analyst 12 month FTC - Maternity CoverSheffield-basedWe're currently working with one of the UKs leading law firms with over 70 offices across 40 different countries they are currently looking to give someone the opportunity to take their first step into compliance with a 12 month FTC role.They're looking for someone to work in their...

  • Order Desk Analyst 12

    5 months ago


    Sheffield, United Kingdom Virgin Media O2 Full time

    Calling all champions of customer delight! Join our team of Customer Delivery Operations for a 12 month - FTC. You will ensure the end-to-end service requirements of these customers are met and with the goal of increasing customer satisfaction levels, time to revenue and improving the overall customer experience. Who we are The UK’s fastest...

  • Accounts Payable Clerk

    5 months ago


    Sheffield, United Kingdom Gleeson Homes Full time

    Job Introduction Gleeson are currently recruiting for a 12 Month Fixed Term Accounts Payable Clerk in the finance department to join our established team, reporting directly in to the Accounts Payable Manager you will be responsible for maintaining purchase ledgers for Gleeson. Main Responsibilities **Purchase Ledger** - Maintain purchase ledger database -...

  • Accounts Payable Clerk

    5 months ago


    Sheffield, United Kingdom Gleeson Homes Full time

    Job Introduction Gleeson are currently recruiting for a 12 Month Fixed Term - Accounts Payable Clerk in the finance department to join our established team, reporting directly in to the Accounts Payable Manager you will be responsible for maintaining purchase ledgers for Gleeson. Main Responsibilities **Purchase Ledger** - Maintain purchase ledger...

  • AML Analyst

    21 hours ago


    Sheffield, United Kingdom twenty84 Full time

    Excellent opportunity to work in a collaborative, growth-focused environment as an AML Analyst on a 12-month maternity cover contract for a global law firm, based in Sheffield with flexible, hybrid working options.What’s In It for You?Skill-Building: Dive into key compliance areas like client due diligence (CDD), risk assessments, and AML processes,...


  • Sheffield, United Kingdom South Yorkshire Mayoral Combined Authority Full time

    Description **Hours**: 37 hours **Contract**: 5 Month FTC **Salary**: £38,296 - £41,496 **Location**: Sheffield (Hybrid Working or Onsite) The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From...

  • Sales Administrator

    5 months ago


    Sheffield, United Kingdom Sona Resourcing Full time

    My client a global Technology business based in Chapeltown has an excellent opportunity for a Sales Administrator to join their busy team on a 6 month FTC. You will provide Administration support to their ecommerce department and sales team. As the Sales Administrator you will process orders received online, generate monthly sales reports and...


  • Sheffield, United Kingdom South Yorkshire Mayoral Combined Authority Full time

    Description **Hours**: 37 hours **Contract**: 6 Month FTC **Salary**: £29,269 - £32,076 **Location**: Sheffield (Hybrid Working or Onsite) The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From...

  • Marketing Officer

    5 months ago


    Sheffield, United Kingdom South Yorkshire Mayoral Combined Authority Full time

    Description **Hours**: 37 hours **Contract**: 5 Month FTC **Salary**: £38,296 - £41,496 **Location**: Sheffield (Hybrid Working or Onsite) The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire. From...

  • Training Executive

    5 months ago


    Sheffield, United Kingdom Veezu Full time

    Veezu are currently looking for a Training Executive to join our growing Training & Quality team! This is an exciting opportunity to join a fast growing and award-winning company, on a full-time, permanent basis, working from our Sheffield office. **Who are Veezu?** Veezu is the UK’s #1 hyperlocal, multi region private vehicle hire provider. We provide...


  • Sheffield, United Kingdom South Yorkshire Mayoral Combined Authority Full time

    Description **Hours**: 37 hours **Contract**: 6 Month FTC **Salary**: Grade 6 - £27,344 - £30,151 **Location**: Sheffield (Hybrid Working or Onsite) The South Yorkshire Mayoral Combined Authority (SYMCA) brings together the local authorities of Barnsley, Doncaster, Rotherham and Sheffield and to serve the communities and businesses of South Yorkshire....

  • Engagement Executive

    1 month ago


    Sheffield, United Kingdom Chartered Management Institute Full time

    Location: Home-based with occasional travel to our Corby officeReports to: Head of Chartered Management ConsultantSalary: £31,000 plus excellent benefitsClosing Date: 17th October 2024Please note, this role is being offered as a fixed-term contract until July 2025About the role:We have an amazing opportunity for a motivated individual to join our Chartered...


  • Sheffield, Sheffield, United Kingdom Marks Sattin (UK) Ltd Full time

    Marks Sattin are currently supporting a forward-thinking business in their search for a skilled Financial Analyst to join them on a 12-month FTC.This is an excellent chance to take on a new challenge and contribute to the company's growth and development. As a Financial Analyst, you will be working closely with senior stakeholders to identify areas for...

  • Graphic Designer

    5 months ago


    Sheffield, United Kingdom Page Personnel Full time

    Fantastic opportunity to join a Public Sector organisation based in Sheffield - 12 month FTC, Immediate start **About Our Client**: Page Personnel have partnered with a large Public Sector business based in Sheffield to assist in the recruitment of a Graphic Designer to join them on a 12 month fixed-term contract. You will have responsible for the design...


  • Sheffield, Sheffield, United Kingdom Gripple Full time

    About the RoleWe are seeking a highly motivated and organized undergraduate student to join our busy and fast-moving accounts team for a 12-month placement. As a key member of our team, you will gain invaluable experience and skills, taking ownership and responsibility for your role.Key ResponsibilitiesAssist with period end transactions and...

  • Engagement Officer

    5 months ago


    Sheffield, United Kingdom Portland Training Company Full time

    **Engagement Officer (Sheffield)**: Portland Training are a leading provider of high-quality training programmes that cover a wide range of areas, including construction, FLT, warehousing & employability. Our dedication and commitment to our learners is part of everything we do. All our employees strive to be the BEST, which is reflected in the values we all...


  • Sheffield, Sheffield, United Kingdom Gripple Full time

    About GrippleGripple Ltd is a leading manufacturer of innovative, patented products for the construction, agriculture, solar, and infrastructure markets. As a company that values employee ownership and commitment to core values, we offer a unique working environment that prioritizes work-life balance, career development, and exceptional benefits.Job...


  • Sheffield, Sheffield, United Kingdom Gripple Full time

    About GrippleGripple Ltd is a leading manufacturer of innovative, patented products for the construction, agriculture, solar, and infrastructure markets. As a company that values employee ownership and commitment to core values, we offer a unique working environment that prioritizes work-life balance, career development, and exceptional benefits.Job...


  • Sheffield, United Kingdom St Luke’s Hospice Full time

    1.4 To run a small case load independently, and work with other complementary therapists for those patients that require additional support either on the ward or in the community. 1.5 Commitment to developing skills and knowledge related to the care of patients within specialist palliative care, in the fields of both conventional and Complementary Therapy,...

  • Product Trainer

    5 months ago


    Sheffield, United Kingdom Agenda Partnership Full time

    Product Trainer 12 month FTC £30k per annum + bonus + excellent company benefits Sheffield - hybrid working (4 days in Sheffield HQ - 1 day from home) Agenda Partnership are excited to be continuing to work with our Sheffield based client who continue to grow in both success and headcount. They now have the opportunity to join their team on a 12-month...