Collections & Trunking Coordinator

**Working hours**

This is a late starting backshift role with likely start time at 11am and finish time around 8.30pm Monday to Friday, with a 30 minute lunch break provided each day.

**Role Specific Responsibilities**
- Within multi user pallet network arranging collections of up to 300 pallets per day from multiple customers in Devon and Cornwall
- Liaise with our morning delivery planner to ensure resource is available to meet our customer collections volumes and collection times
- Liaising with our collection customers to ensure a seamless, quality on time collection service
- Organising daily and managing our evening warehouse transhipment team to enable efficient and on time loading of all our night trunks
- Based on daily volume, advise of trunking plan resource to both central Midlands hubs
- Ensure on time departure of hub trunks from our main depot in Launceston, Cornwall
- Provide out of hours management advice to night trunk drivers in case of accident or emergency
- Suggest cost and efficiency solutions to the senior leadership team to improve our collection, evening pallet transhipment and trunking operations
- Act as support vehicle and driver compliance to the Operations Manager

**What we need from you**
- Previous experience in a similar role in the logistics sector
- Methodical approach to work with strong attention to detail
- Highly organised and excellent time management
- Strong customer care skills
- Excellent geographical knowledge with driver and vehicle compliance
- Ability to work well independently and as part of a team
- People management and people development skills
- Computer literate and able to use Microsoft Office

**What we’d like to give you**
- A salary of £33,000 pa
- Bonus of up to £2,000 pa (paid quarterly on targets achieved)
- 23 days annual leave plus Bank Holidays (increasing with length of service)
- Great pension scheme with life assurance
- Employee Assistance Programme WeCare
- Company events
- Free onsite parking
- Opportunities for training and career development

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Logistics: 3 years (preferred)

Ability to Relocate:

- Launceston, PL15 7ED: Relocate before starting work (required)

Work Location: In person

Reference ID: CT/PB