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Support Worker

4 months ago

Galashiels, United Kingdom Scottish Borders Council Full time

**RECRUITMENT PROFILE**

Post Number: 14392

Grade: 4D

Position Title: Support Worker

Department: Adult Social Care

Location: Waverley Residential Home, Galashiels

Hours: Various

Salary/Rate of Pay: £11.59-12.31 per hour/ £22360.59 - £23,759.67 pro rata per annum

Registration Requirements: SSSC within 6 months

Contract Status: Permanent/Relief

Disclosure Status: PVG Adults

Work Pattern: Shift pattern following a 2-week rolling rota

Vacancy Number: SBO05678

Closing Date: 08/01/2023

**Key Responsibilities**

A Support Worker plays a crucial role in supporting service users to meet their needs as identified in their personal support plan. This is achieved through an outcome focused, person centred approach based on the key principles: independence, choice, rights, dignity and privacy.

A Support Worker must:

- Work productively on their own or within a team to create a person-centred approach and

ensure a positive working atmosphere.
- Be aware of individual service users' needs through person centred support plans. Support workers are responsible for contribution to this support plan and for identifying any area which is not current and reporting this directly to a senior member of staff.
- Develop valuable communication skills with service users, families, staff and other professionals.
- Support, enable and involve service users in all aspects of their lives, including personal hygiene, eating, drinking and mobility if necessary.
- Ensure all support provided to service users’ is recorded professionally and legibly in Health and Social Care recording notes and is documented every shift.
- Ensure any specific care relating to service users' health as directed by a health professional is undertaken, and associated health recordings are completed for every shift.
- Be responsible for safe administration of service user medication and be expected to comply and be competent in SBC Medication Procedure, including attendance at mandatory training.
- Treat all service users and colleagues, including external agencies, with respect at all times.
- Report any concerns relating to service user risk or harm immediately to the senior member of staff on duty, in accordance with SBC Adult Support and Protection procedures.
- Adopt a non-judgemental and anti-discriminatory approach to all aspects of the role.
- Adhere to all Adult Social Care policies and guidelines.
- Take a proactive responsibility for continuing professional development and undertake any training required by the post, including the need to maintain a record of all post registration training and learning as required by SSSC.
- Identify any gaps in knowledge and raise with senior member of staff without delay.
- Maintain any necessary records as appropriate in accordance with Adult Social Care policy on Open Access to personal files and client confidentiality.
- To proactively engage with regular supervision and Appraisal processes.
- Support service users to access local amenities.
- Report any colleague’s practice concerns which has the potential to be detrimental to service users immediately to a senior member of staff or manager. This is consistent with SSSC Codes of Practice and SBC’s Code of Conduct.


**Essential**

Desirable

Education & Training
- Basic numeracy and literacy - Standard Grade or equivalent
- SVQ Level 2 in Social Care or equivalent **OR**:

- A willingness to obtain the above qualification within 1 year.
- Training relevant to the post e.g., Moving and Handling, Adult Support and Protection.

Experience
- No experience is essential.
- Experience in providing support and/or physical care to service users in a social care, health care, education setting or similar.

Job Specific Skills
- Understanding the needs of adults at risk
- Understand the need for confidentiality
- The ability to record activities and write a short report.
- Good communication skills
- Ability to work as a member of a team.

Qualities
- Ability to work with others in a positive and helpful manner.
- Enthusiastic and motivated
- Willing to undertake new experiences and learning
- Personal confidence to support individuals to participate in a range of activities.

Health & Safety
- Employees shall work in accordance with policies, procedures, information, instructions, and / or training received.

Benefits of Working for Scottish Borders Council:

- Living Wage Employer
- The opportunity to learn on the job whilst achieving qualifications
- Qualify for a Blue Light Card and SB Benefits
- The opportunity to provide rewarding work
- Flexibility regarding shift patterns

This profile is indicative of the nature and level of responsibility associated with the post. It is not exhaustive, and the post holder may be required to undertake such other duties as may be required by the Workforce Planning & Development Manager to meet the needs and responsibilities of the Service and the Council.

Equality - Ensure that all work and outputs comply wit