Revenue & Benefits - Billing Officer
2 weeks ago
Our client is looking to recruit **Revenue & Benefits - Billing Officer** for the purpose of dealing with effective processing of billing and collection. **This role is FULLY REMOTE.**
**Duties of the role include**:
- To process amendments including changes to occupation, direct debits, entitlement to reliefs, discounts, exemptions and changes to payment methods.
- To set up new customers for sundry income accounts
- To process amendments including change to direct debits, changes to payment dates, change of name for sundry income debts
- To check direct debit prelists and deal with any exceptions for all income areas
- To take the necessary action to trace debtors that have left with no forwarding address and update accounts as appropriate. Where necessary arrange for any write off action to be processed.
- Cover for scanning post when required
- Adapt to new methods, techniques and procedures as they are introduced
- Assist the Income Billing Team Leader in establishing and implementing procedures, standards, targets and new initiatives
- Have a working knowledge of the computer system and be aware of the impact the inputting of information has on other systems.
- Work with colleagues to ensure business needs are met and appropriate levels of cover are in place at all times
- Any other appropriate duties as and when required
**Job Type**: Temporary contract
Contract length: 3 months
**Salary**: £20.98 per hour
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Solihull, West Midlands: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
**Experience**:
- Accounts Receivable: 1 year (required)
- Billing Officer: 5 years (required)
- recent NEC/Northgate system: 1 year (required)
- Revenue and Benefit: 1 year (required)
Work Location: In person
Reference ID: 396352
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