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Foi & Eir Lead Officer

4 months ago

Beverley, United Kingdom Environment Agency Full time

The Environment Agency protect and improve the environment. Acting to reduce the impacts of a changing climate on people and wildlife. We work with government, local councils, businesses, civil society groups and communities to make our environment a better place. We are committed to promoting equality and diversity in all we do, and to valuing the diversity of our workforce, customers and communities.
- This role is extremely varied and draws upon a diverse range of transferrable skills. Working closely with other teams locally and nationally, you can expect to be involved in any of the following:
- leading on high profile and complex FOI’s and EIR’s ensuring compliance with statutory requirements;
- point of contact and support for other team members;
- analysing data and running reports;
- building networks with other C&E teams and National teams to share knowledge and best practice;
- leading on internal reviews;
- driving forward continuous improvement across the team;
- working with others to manage reputational risks.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and alternative working arrangements will be available to support you with your incident role.

The team
- The Management Support & Enquires team is a busy team that works with others to deliver excellent customer service to people living and working across Yorkshire. Ensuring we give clear, consistent advice and information on sensitive and emotive issues such as flooding, pollution and regulated sites. We manage a diverse range of requests from many different stakeholders including the public, councils, businesses, consultants, etc.

Experience/skills required
- Ability to develop and maintain excellent relationships with internal and external customers;
- Delivery of work by planning, tracking, gathering and maintaining data/information;
- Have a flexible approach and be able to adapt to changing priorities whilst managing your workload;
- Ability to work on your own initiative and as part of a team ensuring that deadlines are met;
- Excellent organisational and interpersonal skills;
- Confident in using MS Office;
- Knowledge of the Freedom of Information and Data Protection Acts and Environmental Information Regulations would be an advantage;
- Excellent communication skills are a must as you’ll be working with a diverse range of people at all levels.

Contact and additional information
- Please note, your answers to the capability questions will be used to determine interview selection.
- Everyone starting in a new role with the Environment Agency will be welcomed into the team and given all of the training and support you need to succeed. There are also fully funded opportunities to develop further academic/professional qualifications.-
- This vacancy is a fixed term 12 month contract.