Customer Assistant

2 weeks ago


Tonbridge, United Kingdom M&S Full time

**Summary**

Work Pattern

Monday - 14:45-20:45

Tuesday - 14:45-20:45

Wednesday - 14:45-20:45

Saturday - 14:45-20:45
**All the details**

Work Pattern

Monday - 14:45-20:45
Tuesday - 14:45-20:45
Wednesday - 14:45-20:45
Saturday - 14:45-20:45

**Purpose**

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

**Key Accountabilities**
- Serve our customers efficiently, both on the shop floor and at service points
- Keep the store clean and tidy, ensuring that our shelves are always stocked with product
- Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
- Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
- Build expert product knowledge to sell and recommend our products and services
- We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

**Key Capabilities**
- High levels of customer service
- Committed to delivering excellent work with great attention to detail
- Open to and acts upon feedback, asking for this regularly
- Takes accountability for planning and managing own workload efficiently
- Strong communication skills
- Adaptable to changing situations
- Builds positive relationships by being a good listener
- Good level of digital capability

**Everyone’s Welcome**

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.



  • Tonbridge, United Kingdom Barnes Roffe Recruitment Full time

    Barnes Roffe Recruitment has partnered with a telecoms company who are looking for a Customer Service Advisor to join their friendly team - someone who is technically minded and highly experienced in customer services. **Duties include**: - Communicating with clients and delivering technical advice on the company's products - Work with products...

  • Production Assistant

    3 weeks ago


    Tonbridge, United Kingdom Trade Oak Building kits Full time

    **Location**:Marden, Kent. **Salary**:£23-26K dependant on experience. **Hours**:40hrs, Monday - Friday (8:30 to 5:00) **Contract**: Full time, Permanent. **About Us**: **Trade Oak Manufacturing; **We design, manufacture and fit bespoke timber frames, supplying trade and domestic customers to all parts of the country. Due to the ongoing success of the...


  • Tonbridge, United Kingdom MAUCARE Services Full time

    **About us** MAUCARE Services is a small business in Tonbridge. We are professional, agile and fun. Our work environment includes: - Growth opportunities Community Assistant **Duties**: - Assist in planning and organizing community events and activities - Provide excellent customer service to residents and guests - Assist with leasing and marketing...


  • Tonbridge, United Kingdom Peacocks Stores Ltd Full time

    Here at Peacocks we have a fantastic opportunity for an Assistant Store Manager based in our Tonbridge store. If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry...


  • Tonbridge, United Kingdom Guidant Global Full time

    **Stock Replenishment Assistants needed for well known retailer.** **Location**: Tonbridge **Shifts**: Days or Nights (nights must be 18+) **Salary**: £9.90p-£13.17p/h **Contract**: Temporary We are looking for Stock Replenishment staff to work for one of the leading UK supermarkets, based in Tonbridge. **Benefits**: - Flexible working hours/days...


  • Tonbridge, United Kingdom Pearson Whiffin Recruitment Ltd Full time

    **Claims Team Assistant** **Full time, WFH role** **£28,000 - £32,000 (Negotiable)** **Duties include**: - Effectively communicating with suppliers and loss assessors - Submitting Complex Claims reports for referral to underwriters - Supporting the Complex Claims and Customer Relations team with complaints and those of which involve the FOS - Managing...


  • Tonbridge & Mallin, Kent, United Kingdom Qualitex Supplies Full time

    Customer Service/Spares Assistant - Qualitex Supplies LtdAylesford, Kent, ME20 7SP Full time (8.30am - 5.00pm, Monday to Friday), permanent GBP22,500 + depending on experience Please Note: Applicants must be authorised to work in the UK Qualitex Supplies is an established family-owned distributor of shower and bathroom products, celebrating over...


  • Tonbridge, United Kingdom Scrapco Skip Hire Full time

    We are seeking a confident, reliable and energetic person to join our fast paced busy office. The role will include; - Answering phones and booking on skip orders - Dealing with drivers and customer enquiries - Inputting customers weights to produce weighbridge tickets for goods in/out. - Face to face customer enquiries Hours: Monday - Friday 7am -...


  • Tonbridge, Kent, United Kingdom Oakland Central Ltd Full time

    Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related...


  • Tonbridge, United Kingdom American Golf Full time

    American Golf is Europe's largest golf retailer with over 90 stores across the UK and IrelandWhat makes a career at American Golf like no other? Here at American Golf our teams are unique, consisting of people that are passionate about our products and dedicated to providing the best possible service to our customers. Our colleagues are specialists at what...


  • Tonbridge, United Kingdom American Golf Full time

    American Golf is Europe's largest golf retailer with over 90 stores across the UK and IrelandWhat makes a career at American Golf like no other? Here at American Golf our teams are unique, consisting of people that are passionate about our products and dedicated to providing the best possible service to our customers. Our colleagues are specialists at what...


  • Tonbridge, United Kingdom DGC Security Ltd Full time

    **Contact** **About us** DGC Security Ltd is a small business in Tonbridge. We are professional, agile, collaborative, and our goal is to Provide excellence in security services, giving peace of mind and assurance of protection and safety for our clients, their customers and the public in which we come into contact with.. Our work environment includes: -...


  • Tonbridge, United Kingdom Specsavers Full time

    **Trainee Optical Retailer** **Location: Tonbridge** **Salary: £8.62 (for under 21's - will increase to £9.50 after a year) £10.75 (for over 21's)** **Hours: Full time - 40 hours -Weekend work is essential** **Training provided** Have you ever considered a career in optics, are you passionate about retail and offering the best customer service? Here...


  • Tonbridge, United Kingdom Lind Group Holding Company Ltd Full time

    Excellence. Integrity. Service. Fun. _ - At LIND, that’s how we approach all that we do._ - We are currently looking for a Parts Advisor to join our highly successful team at Porsche Centre Tonbridge. _ - Could this be you? _ **About us** **About the role** This rare opportunity is at the core of our customer satisfaction and successful operation of the...


  • Tonbridge, United Kingdom Lind Group Holding Company Ltd Full time

    As Porsche says, ‘people are the real engine’, and here at LIND, we agree. If you are passionate about excellence and ready to transform your career, we are ready for you to become part of our success story. We are offering a rare opportunity to become part of the LIND family as a Parts Advisor at Porsche Centre Tonbridge. Representing one of the...

  • Service Driver

    4 weeks ago


    Tonbridge, United Kingdom euroloo Full time

    **Join our friendly service team!** **Salary: £28,665 to £29,894 + BONUS** **Hours: Monday to Friday 06:00 to 16:30** **Benefits**: **Company pension** **Performance bonus** **Company events** **On-site parking** Service Driver required based in Tonbridge, Kent and we are interested in hearing from anyone who would like to become a valued member of...


  • Tonbridge, United Kingdom CLARK JAMES INSURANCE RECRUITMENT Full time

    **Hybrid - part home part office based. **This is a great opportunity to join a highly regarded Insurance claims business in West Kent who currently have a number of positions within their Insurance claims team. **You must already have some Property OR Motor Claims experience **AND will also consider experience of other types of claims. Your role will be to...

  • Service Driver

    2 weeks ago


    Tonbridge, United Kingdom euroloo - Portable Toilet Hire Full time

    **Join our friendly service team!** **Salary: £28,665 to £29,894 + BONUS** **Hours: Monday to Friday 06:00 to 16:30** **Benefits**: **Company pension** **Performance bonus** **Company events** **On-site parking** Service Driver required based in Tonbridge, Kent and we are interested in hearing from anyone who would like to become a valued member of...

  • Desktop Surveyor

    7 days ago


    Tonbridge, United Kingdom Enable recruitment Full time

    **Salary upto £45,000**: - **Annual Bonuses**: - **Rapidly Growing Business** We are working with a Specialist Claims Management supplier to recruit a Desktop Building Surveyor. On a daily basis you will be in charge of your own claims portfolio managing desktop investigations of Domestic Property claims upto £100,000 on a sign-and-release basis....

  • Receptionist

    4 days ago


    Tonbridge, United Kingdom Design A Head Full time

    **Responsibilities**: - Greet visitors and direct them to the appropriate personnel. - Answer incoming calls and transfer them to the appropriate personnel. - Maintain a professional, welcoming atmosphere in the reception area. - Manage incoming and outgoing mail and packages. - Maintain a neat and organized reception area. - Schedule appointments and...