Housing Support Officer

4 weeks ago


Birmingham, United Kingdom Walters People Full time

Housing Support Officer - Birmingham - 2-month Contract Position: Housing Support Officer Location: Birmingham (hybrid) Contract: 2 months Hours: Full time Salary/Benefits: £11.18/hour

**Role Details - Housing Support Officer**
We are currently looking for a proactive Housing Support Officer to support a renowned organisation based in Birmingham on a 2-month Contract.

The Housing Support Officer will be responsible for delivering a responsive and customer focused temporary accommodation (TA) tenancy support service that enables customers to sustain their TA tenancy and successfully move on into suitable secured accommodation.

**Key responsibilities of the Housing Support Officer**
- Deliver a high-quality tenancy support service to homeless households in TA and effectively respond to the changing needs of customers and legislation.
- Support the process of making suitable TA offers, issuing and ensuring TA licence agreements are understood by the homeless household, setting up and maintaining tenancy records on the relevant housing system.
- Ensure risk assessments are conducted and a fair and transparent process is followed when making TA offers to homeless households. Notify other Local Authorities of TA offers accepted outside of Birmingham.
- Support the service to reduce and eradicate the use of B&B by ensuring B&B is considered as a last TA offer. Support the process of moving homeless households out of B&B and into dispersed, hostel, PSL or other types of suitable emergency accommodation.
- Ensure households with children are not placed outside of borough unless there is no alternative TA solution within Birmingham.
- Deliver floating tenancy support and ensure customers promptly access support identified in their Personal Housing and TA Move On plans.
- Make referrals to support agencies and build confidence in customers to effectively manage their expenditure and maximise their income and independence.
- Process housing benefit/DHP claim forms to minimise the risk of rent arrears and bad debt.
- Promptly liaise with TA Finance Officers to determine best course of action in dealing with non-payment of TA rent.
- Immediately report serious breaches of tenancy to your line manager and the household’s caseworker. Attend court evictions where required.

**Key skills required of the Housing Support Officer**
- Experience of working in a customer service-led environment within the Housing sector
- Experience of responding to complex and sensitive situations displaying empathy and diplomacy.
- Experience in following administrative procedures and maintaining accurate records and compiling basic correspondence.
- Knowledge of Landlord & Tenant legislation and building Health & Safety requirements.
- Knowledge of welfare benefits, relevant Homelessness and Housing legislation.

Housing Support Officer - Birmingham - 2-month Contract Position: Housing Support Officer Location: Birmingham (hybrid) Contract: 2 months Hours: Full time Salary/Benefits: £11.18/hour



  • Birmingham, United Kingdom Citizen Housing Full time

    Location: Birmingham, Hybrid working Basis: Part Time Work pattern: Wednesday to Friday, 18.5 hours per week Type: Permanent Do you want to work for an organisation that supports work life balance? If so, we may have a really exciting opportunity to join our Care and Support Team as a Supported Housing Officer. To succeed in the role, you will need to have...


  • Birmingham, United Kingdom Westminster Housing And Support Ltd Full time

    **Experience in the support of vulnerable adults, homeless people, people with substance misuse, alcohol misuse and mental health issues is preferred.** **SUPPORT**: - To work with service users according to the requirements of their support plan - To review the implementation of all support plans - To signpost clients to access relevant links and support...


  • Birmingham, United Kingdom Second City Housing Ltd Full time

    **Second City Housing Ltd **is a housing provider helping to house and support vulnerable homeless people with no access to main stream accommodation. - Based in the **Hockley area of Birmingham**, we are a leading provider of support in and around Birmingham, we have a reputation for providing our clients with support in an understanding, flexible and...


  • Birmingham, United Kingdom Second City Housing Ltd Full time

    **Second City Housing Ltd **is a housing provider helping to house and support vulnerable homeless people with no access to main stream accommodation. - Based in the **Hockley area of Birmingham**, we are a leading provider of support in and around Birmingham, we have a reputation for providing our clients with support in an understanding, flexible and...


  • Birmingham, United Kingdom Pegasus Supported Housing Ltd Full time

    **Interested in helping multiple disadvantaged individuals? We are excited to have the opportunity for a full time Housing Officer to join our amazing team. If you are passionate about delivering quality services in the sector, Pegasus Supported Housing are proud to say we are one of the first Housing providers in Birmingham to be recently awarded the...


  • Birmingham, United Kingdom ReStart Housing Full time

    **ReStart Housing** **A FULL UK DRIVING LICENSE AND VEHICLE IS ESSENTIAL FOR THIS ROLE** **RESTART HOUSING** is a focused and dedicated housing provider, who provide excellent supported temporary accommodation for the homeless. We provide accommodation to vulnerable adults with mental health, offending history, learning disabilities and substance...


  • Birmingham, United Kingdom ReStart Housing Full time

    **ReStart Housing** **A FULL UK DRIVING LICENSE AND YOUR OWN VEHICLE IS ESSENTIAL FOR THIS ROLE** **RESTART HOUSING** is a focused and dedicated housing provider, who provide excellent supported temporary accommodation for the homeless. We provide accommodation to vulnerable adults with mental health, offending history, learning disabilities and substance...

  • Housing Officer

    4 days ago


    Birmingham, United Kingdom Hyde Housing Full time

    **About us** Hyde Housing works with housing and supporting vulnerable adults from a variety of backgrounds including mental health, physical health issues, substance misuse, homelessness, learning disabilities, offending backgrounds, domestic violence, care backgrounds etc. HOUSING OFFICER Hyde Housing works with housing and supporting vulnerable adults...


  • Birmingham, United Kingdom Aspect Housing Ltd Full time

    **This role is Contracted and Permanent. Please note this role is **full-time **working from Monday to Friday.** **Having a full UK driving license and access to a vehicle is essential** **About us** Aspect Housing Ltd is a small business in NON_PROFIT_ASSOCIATION in Birmingham, B13 8JR. We are nimble and agile. Our work environment includes: - Safe...


  • Birmingham, United Kingdom Aspect Housing Ltd Full time

    **This role is Contracted and Permanent. Please note this role is **full-time **working from Monday to Friday.** **Having a full UK driving license and access to a vehicle is essential** **About us** Aspect Housing Ltd is a small business in NON_PROFIT_ASSOCIATION in Birmingham, B13 8JR. We are nimble and agile. Our work environment includes: - Safe...


  • Birmingham, United Kingdom Aspect Housing Ltd Full time

    **This is role is Contracted and Permanent. Please note this role is full time working from Monday to Friday.** **A full UK driving licence and access to own transport is essential.** **About us** Aspect Housing Ltd is a small business in NON_PROFIT_ASSOCIATION in Birmingham, B13 8JR. We are nimble and agile. Our work environment includes: - Safe work...


  • Birmingham, United Kingdom Aspect Housing Ltd Full time

    **This is role is Contracted and Permanent. Please note this role is full time working from Monday to Friday.** **A full UK driving licence and access to own transport is essential.** **About us** Aspect Housing Ltd is a small business in NON_PROFIT_ASSOCIATION in Birmingham, B13 8JR. We are nimble and agile. Our work environment includes: - Safe work...


  • Birmingham, United Kingdom Aspect Housing Ltd Full time

    **This is role is Contracted and Permanent. Please note this role is full time working from Monday to Friday.** **A full UK driving licence and access to own transport is essential.** **About us** Aspect Housing Ltd is a small business in NON_PROFIT_ASSOCIATION in Birmingham, B13 8JR. We are nimble and agile. Our work environment includes: - Safe work...

  • Housing Officer

    1 month ago


    Birmingham, United Kingdom RSR Housing Full time

    RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR Housing are currently recruiting on behalf of our client based in Birmingham for Housing...


  • Birmingham, United Kingdom Aspect Housing Ltd Full time

    **This is role is self-employed and Permanent.** **A full UK driving licence and access to own transport is essential. Please note this role is full time working from Monday to Friday.** **About us** Aspect Housing Ltd is a small business in NON_PROFIT_ASSOCIATION in Birmingham, B13 8JR. We are autonomous and nimble. Our work environment includes: -...

  • Housing Officer

    1 month ago


    Birmingham, United Kingdom Nexus Housing Ltd Full time

    **Summary** - Own vehicle essential**_ As a Housing Officer at Nexus Housing Ltd, you will be expected to supervise the day-to-day management of supported accommodation properties. In this role you will be expected to have an eye for detail, be meticulous in writing daily debrief and reports and keep an accurate record of each property visit. As a Housing...

  • Housing Officer

    4 weeks ago


    Birmingham, United Kingdom Nexus Housing Ltd Full time

    **Summary** - Own vehicle essential**_ As a Housing Officer at Nexus Housing Ltd, you will be expected to supervise the day-to-day management of supported accommodation properties. In this role you will be expected to have an eye for detail, be meticulous in writing daily debrief and reports and keep an accurate record of each property visit. As a Housing...


  • Birmingham, United Kingdom PEARTREE HOUSING LTD Full time

    PEARTREE HOUSING LTD provides high quality services to vulnerable adults within the local community. As a support worker, it is an important role in helping us develop new ways to meet people’s personal needs and wishes. The role is varied and challenging and offers the opportunity to be part of team, which strives for excellence. **DUTIES AND...

  • Housing Officer

    2 weeks ago


    Birmingham, United Kingdom Positive Housing Full time

    Our residents come from Mental Health, Homelessness, Addiction, Ex-Offender and Ex-Services backgrounds. As such they can have lived, and may be living chaotic lifestyles, with a complex set of barriers that may be holding them back from "getting it all sorted". It's our job (or maybe your job) to build trust and deliver support to enable each of our...

  • Housing Officer

    2 weeks ago


    Birmingham, United Kingdom Positive Housing Full time

    Our residents come from Mental Health, Homelessness, Addiction, Ex-Offender and Ex-Services backgrounds. As such they can have lived, and may be living chaotic lifestyles, with a complex set of barriers that may be holding them back from "getting it all sorted". It's our job (or maybe your job) to build trust and deliver support to enable each of our...