Warranty & Service Administrator

4 weeks ago


Bilston North, United Kingdom Greenhous Full time

**Who we are**:
Greenhous Group is one of the Sunday Times Top 100 privately owned businesses, and consistently ranked in the Motor Trader and Automotive Management Top 20 Dealer rankings. With over 100 years’ experience in the franchised dealer world, Greenhous is a leader in the supply of dealer services for some of the world’s leading manufacturers.

Our network of Car and Commercial dealerships now stretches across Shropshire, Mid Wales and the West Midlands and includes a number of different franchises including Vauxhall, VW Commercials, Nissan, Ford, and DAF Trucks, as well as an extensive bodyshop network.

Our company philosophy is to provide our customers with the best possible service, delivered by the best people.

A new opportunity has arisen to join the business as a **Warranty &** **Service Administrator** at our **DAF Willenhall **site as addition to our busy and expanding Service Admin team.

**What you’ll be doing**:

- Analyzing, processing workshop job cards and invoicing.
- General Administrative duties
- Communicate with customer and obtain final order numbers
- Process and input DAF warranty and contract claims via AS400 DMS
- Input costs on Customers own portals
- Dealing with incoming and outgoing telephone calls

**What we need from you**:

- Strong administration experience - previous service admin experience desirable but not essential
- Excellent customer service skills
- Organised and good attention to detail
- Ability to adapt quickly
- Able to work under own initiative
- Previous experience using invoicing systems

**In return we’ll offer**:

- **22 days holiday + Bank holidays which increases with service**
- **Competitive employer pension**
- **Career development opportunities**
- **£2000 Referral bonus for successful introduction of technicians**

**Hours: Monday to Friday 9am-5pm, Saturday mornings as and when required paid at overtime rate**

**Salary: £11 per hour**

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



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