Part Time Hotel Receptionist
7 months ago
We are looking to recruit a part time receptionist to join our new boutique hotel and hospitality venue.
Being developed at present in the beautiful town of Tenby in Pembrokeshire, in the Pembrokeshire Coast National Park and next to one of the award-winning sandy beaches, the facility will provide 22 bedrooms, a high-end restaurant facility, busy bar/coffee lounge and separate function room. The venue will be busy all year round with both local and regional visitors as well as holiday makers.
The new facility is adjacent to Wales oldest golf course which is in the top five courses in the country and will attract both members and visitors looking to visit and play as well as holidaymakers and locals just looking to enjoy a coffee, a top dining experience, a drink or a few nights stay in this beautiful National Park environment.
The role will include the following:
- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
We are looking for the following experience and attributes:
- Problem-solving abilities
- Strong communication and interpersonal skills
- Excellent customer service skills
- Flexibility and the ability to respond appropriately to changing situations
- Discretion and sensitivity
- The ability to maintain professional standards under pressure
- Strong IT skills and knowledge of booking systems and software
- Excellent administration and organisational skills
**Job Types**: Part-time, Permanent
**Salary**: £10.40-£12.00 per hour
Expected hours: 16 per week
**Benefits**:
- Company pension
- Employee discount
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: In person
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