Administrator

4 months ago


Bracknell, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

We are looking for a proactive, motivated, and enthusiastic individual to join our friendly and supportive multi-disciplinary team. The post provides lots of variety and as a member of the administration team you will support both Social Service and NHS staff.

The administration teams aim is to ensure that all data and administrative functions are delivered and run smoothly for the benefit of the service and its service users. Therefore we are looking to recruit someone with excellent inter-personal skills and initiative who can work in a busy team.

Your work will range from the administration of incoming referrals, booking appointments, supporting the team with administration of reports, assessment letters and answering incoming telephone calls from clients, their families and third parties, acting as first point of contact for the Older Peoples Mental Health Team in Bracknell.

To be a central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.

Type confidential correspondence, reports, and other documentation to a high standard within an agreed timescale using a word processor and software packages.

Assist with planning and arranging meetings both internal and external to the service.

Attend designated meetings where the information may be complex and sensitive, taking, and transcribing minutes. Distribute information prior to and coming out of meetings.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

**Our values at Berkshire Healthcare**:
Caring for and about you is our top priority

Committed to providing good quality, safe services

Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

**Benefits of working for us include**:
Flexible working options to support work-life balance.

27 days’ annual leave rising with service + opportunity to buy and sell

Generous NHS pension scheme

Excellent learning and career development opportunities

‘Cycle to Work’ and car leasing scheme

Access to a range of wellbeing tools and services

Discounts at hundreds of popular retailers and restaurants

Staff networks for race, diversity, disabilities and armed forces community to support equality

Generous maternity, paternity, adoption and special leave.

Free parking across Trust sites

**The “must haves” for this role**:
Previous knowledge and experience of working in an office / customer / call centre environment.

NVQ 3 or equivalent qualification/experience.

Good interpersonal, communication, observation, and reporting skills.

Good IT skills and the ability to navigate around various systems and software packages (such as MS Teams, MS office and the Internet).

If you’re someone who shares our passion for excellence and care, join us and let’s be outstanding together.


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