HR Operations Officer

3 weeks ago

Bath, United Kingdom Eden Brown Synergy Full time

I am working with a Public Sector Organisation based in Bath who are looking for a HR Operations Officer for 6 Months.
The role is full time, to start ASAP and paying £14.02 Umbrella per hour. The role is in scope of IR35.
JOB PURPOSE
- To provide an efficient and responsive HR Operations service, acting as first point of contact for all HR Operations queries, providing advice and guidance to managers and staff across the Council
- Working as part of the HR Operations team and HR & OD service ensuring that an effective, timely and joined up customer service is provided to managers, employees and members across the council.
- The Council has a set of Corporate values (Bold, Empowered, Supportive and Transparent) which underpin everything we do and all of our staff are expected to behave in a way that aligns with our values, please see Section 3 for further information.
Principal Accountabilities
- Act as first point of contact for all HR Operations queries, providing customer friendly advice and guidance to managers and staff across the Council
- Coach Managers and employees through the advice and information given, helping them feel more confident to handle some matters independently in future.
- Log incoming enquiries, categorising them accurately to provide performance data.
- Liaise with HR Operations Specialist - HR systems & support regarding the location and accessibility of information particularly in regard to HR Operations activity and HR intranet information, making suggestions to improve ease of access
- Maintain accurate HR & Payroll data through timely recording and upkeep of information on both the HR Information system and manual files. Ensure control processes are followed and maintain a complete audit trail of all changes. In the case of the HR Informationsystem carry out regular cleansing of data.
- Participate in various audits to ensure compliance to required record keeping and other protocols.
- Maintain very close and effective working relationships with HR, OD & HSWB colleagues
- Monitor verbal offers of employment and engagement, ensuring all pre-employment checks including statutory and safer recruitment checks like DBS and references and any job specific requirements are completed and appropriate evidence is retained on file.
Knowledge, Experience And Qualifications
- Educated to A level standard or equivalent with a commitment to gaining a formal Level 3 HR/Payroll qualification via an apprenticeship or other qualification route)
- Experience of providing administrative and technical support for a range of HR Operations functions including employee life cycle, recruitment, HR system maintenance and development, financial controls.
- Experience of advising and providing first resolution of queries on conditions of service, employee lifecycle matters, recruitment and general employment enquiries. Ensuring compliance and consistency across the organisation.
- Previous experience of using HR information systems and ensuring accurate and timely recording of information and efficient upkeep of personnel files
- Experience of undertaking data analysis with accuracy and attention to detail
Thank you
Yanis Patel (Eden Brown Synergy)

Eden Brown Synergy is an equal opportunities employer.

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