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Digital Skills Trainer

4 months ago

St Austell, United Kingdom Cosmic Full time

**Location**: Primarily the South West region
**Working Hours**: Full Time (40 hours per week)

**About Us**:
Based in Devon, Cosmic is a Social Enterprise which specialises in digital skills training, digital consultancy, IT technical support and website development.

Cosmic’s vision is to inspire people to achieve success in the Digital world. Digital inclusion is at the heart of all we do.

**General description**:
(a) This role is part of our Restart Scheme Team, which aims to deliver digital skills training and support to people who are seeking employment. The role will deliver support to individuals who have been unemployed for 6 months or more.

(b) To deliver a wide range of face-to-face digital training, workshops, courses and programmes in group and one-to-one sessions aimed at developing motivation and support for our Restart Scheme clients who are seeking to re-enter the world of work.

(c) You will motivate clients to make the transition to employment and provide them with the relevant skills for work alongside our partners in the wider Restart South-West project delivery area.

(d) You will be involved in preparing training materials, creating content, delivering training, reporting, monitoring and evaluating sessions delivered.

(e) You will provide motivational support to build positive relationships, guide, inspire, challenge, encourage and help individuals to obtain sustainable employment.

**Key Result Areas**

1. To deliver job related digital training programmes of learning, one-to-one consultations and support clients in your designated hub(s) within your identified geographic area covering St. Austell, Truro and Launceston.

2. Ensure that clients register and log onto the Seetec job hub.

3. To work effectively with the Restart Employability Advisors to ensure smooth onboarding to the digital support and alignment with other aspects of the wider Restart programme.

4. To motivate, train and mentor clients throughout their digital learning with a focus on high quality customer experience.

5. To complete all client administration both internally on the Cosmic dashboard and the Seetec CMS.

6. To provide administrative support, particularly in compiling of records, analysis, and evaluation of learning experience.

7. To oversee key stakeholder relationships in designated hub(s).

**What We're Looking For**:

- A genuine interest in digital technology and its potential benefits.
- Ability to adapt teaching methods to cater to various learner needs.
- Strong communication skills across different mediums.
- Prior experience in digital training or a related field is an advantage.
- A strong team player.
- Must possess a driving license.

**Perks & Benefits**:

- Competitive salary and benefits.
- Employee Assistance Programme.
- Bupa Health Cash Plan.
- Opportunities for professional development.
- A vibrant team and inclusive work culture.
- Chance to make a genuine impact in enhancing digital literacy within the business sector.

If you are passionate about digital education and wish to be a part of an organisation that values your skills, we welcome you to apply.

**Cosmic's Vision and Purpose**:

- Vision: A world where everyone can use digital to succeed.
- Purpose: To inspire and empower people, businesses, and communities to confidently use digital by providing the insight, services, and skills needed to thrive

Join us at Cosmic, where we envision a world where digital success is within everyone's reach. Be a part of our mission to inspire and empower individuals, businesses, and communities with the tools and knowledge they need to confidently thrive in today’s digital world.

**How to Apply**:
**Job Types**: Full-time, Fixed term contract
Contract length: 48 months

Pay: £27,390.00-£30,039.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Training & development: 1 year (preferred)

Work Location: In person

Expected start date: 05/08/2024